SPEC WELL-BEING DEVELOPMENT

Department: Employee Well-being Program
FTE: 1.00
Full Time (30 – 40 hours per week)
Shift: Days

UNM Hospital seeks an independently licensed counselor or social worker to join its Employee Well-Being Department (EWB) as a Well-Being Development Specialist. Well-Being Specialists play a key role in advancing the well-being of all our healthcare staff in this large and diverse academic medical center. At UNMH, EWB works at all levels of our organization to promote and support well-being. We carry out hospital-wide initiatives, support the well-being efforts of leaders at all levels, work with clinical and non-clinical teams, and help address the needs of individuals in distress. To accomplish this work, Well-Being Specialists need a diverse set of skills and interests:

• Administrative skills to manage projects, lead meetings, and consult with leaders to solve problems
• Training skills to develop curriculum and lead training sessions for both small groups and large departments
• Clinical skills to assess the needs of individuals, provide support following critical incidents, and provide therapeutic support sessions

If you would like to contribute to a culture of well-being in a large and dynamic healthcare setting, and you are seeking a position that offers a variety of opportunities to make a difference, we look forward to hearing from you!

Position Summary:
Perform advanced consultation, counseling and assessment with managers, supervisors, and employees; design and conduct advanced level training programs; manage, coordinate, and develop a variety of projects that support staff well-being. Ensure adherence to Hospital and Departmental Policies and Procedures. No patient care assignment.

Detailed responsibilities:
* ASSESSMENT – Assess individuals to determine psychosocial needs, levels of care required, in particular during times of distress and/or crisis
* ANALYSIS – Analyze, assess, and evaluate specific dynamics and needs for different employee groups using methods and knowledge that adhere to current professional standards and procedures
* COUNSELING – Provide brief-term counseling and coaching to staff, as appropriate to the position
* INTERVENTION – Provide and/or arrange for therapeutic interventions to include but not be limited to emergency services, debriefing and crisis intervention for staff and teams in serious distress
* CONSULTANT – Act as a staff well-being consultant, coach and/or facilitator to hospital managers and departments for team development, strategic planning, system development, performance improvement, and training program development
* REFERRAL – Refer staff to appropriate psychosocial support services to meet assessed needs
* TRAINING – Plan, organize, administer, and conduct training and educational programs according to industry standards; formulate training to support organizational goals of staff well-being
* PRESENTATION – Research, design, and develop instructional products that support a variety of delivery methods
* PROJECTS – Manage complex projects, large and small in scope, with organization-wide visibility and impact
* COMMUNICATE – Interact with staff at all levels to build a professional climate of cooperation, trust, and shared expertise regarding staff well-being and the development needs of the organization
* ANALYSIS – Evaluate the effectiveness and impact of educational and departmental programs and incorporate customer feedback to improve results
* ADMINISTRATION – Perform various administrative functions such as preparing reports and correspondence; may participate in a variety of research projects to develop service plans; may propose changes to program policies and procedures
* WELL-BEING – Demonstrate proactive approach to employee well-being by seeking opportunities to improve well-being through questioning of current policies and processes
* DOCUMENTATION – Maintain records of programs and services provided and other training information such as trends, outcomes, and feedback
* MEETINGS – Participate in hospital staff meetings and committees as required
* SAFETY – Follow safety-related policies, procedures and protocols of the organization and the program
* DEVELOPMENT – Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops

Qualifications

Education:
Essential:
* Master’s Degree
Education specialization:
Essential:
* Social Work, Counseling or Related

Experience:
Essential:
3 years directly related experience

Nonessential:

Credentials:
Essential:
* NM LCSW or LPCC

Physical Conditions:
Medium Work: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.

Working conditions:
Essential:
* No or min hazard, physical risk, office environment
* May be required to travel to various work sites
* May work rotating shifts, holidays and weekends