Space Data Coordinator

Job Title:                               Space Data Coordinator

Department                           Estates and Facilities Directorate

                                               Estates Operations

Grade:                                   Grade 5

Salary range:                        £24,285 – £27,131 per annum

Working arrangements:      Permanent

                                               Full-time (35 hours per week)

                                               Hybrid working (minimum of 2 days per week onsite, depending on business needs)

Closing date:                        Monday 14th November 2022

The University 

At Durham University we are proud of our people.  A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other.  We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally.

Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally.  We would be thrilled if you would consider joining our thriving University.

Further information about the University can be found here .

The Role and Department

As Space Data Coordinator, you will play a pivotal role in supporting and managing space data, in various formats, e.g. databases, utilisation surveys, computer aided design (CAD) drawings and the integrated workplace management system (IWMS) system for the Estates and Facilities Directorate.

The Estates and Facilities Directorate provides a number of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses.  More information on the services provided by the Estates and Facilities Directorate can be found on the website .

Further information about the role and the responsibilities is at the bottom of this job description.

Working at Durham

A competitive salary is only one part of the many fantastic benefits you will receive if you join the University, you will also receive access to the following fantastic benefits:

• 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year – a total of 39 days per year.  The University closes between Christmas and New Year.
• No matter how you travel to work, we have you covered.  We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.
• Lots of support for health and wellbeing including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme.
• On site nursery is available and children’s clubs in the summer holidays.
• Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers).
• There is a genuine commitment to developing our colleagues professionally and personally.  There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University.  All staff have dedicated annual time to concentrate on their personal development opportunities.
• The opportunity to take part in staff volunteering activities to make a difference in the local community.
• Discounts are available via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions.
• We offer generous pension schemes.

Durham University is committed to equality diversity, inclusion and values

Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work.

As a University equality, diversity, and inclusion (EDI) are a key part of the University’s Strategy and a central part of everything we do.  We also live by our values and our Staff Code of Conduct.   At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive.  It’s important to us that all of our colleagues are aligned to both our values and commitment to EDI.

We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities.  If you have taken time out of your career, and you feel it relevant, let us know about it in your application.  If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process.  We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role.

How to apply

To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above.  Where there are desirable criteria, we would also urge you to provide any relevant evidence.

While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview.

Submitting your application

We prefer to receive applications online.  We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails.

What you are required to submit:

• A CV
• A supporting statement/covering letter, which shows examples of how you meet all of the criteria within the Person Specification.

Contact details

If you would like to have a chat or ask any questions about the role, Helen Richardson-Smith, helen.richardson-smith@durham.ac.uk would be happy to speak to you.

Further information about the role

Typical Role Requirements

Service Delivery

• Resolve queries and requests for information and advice, in relation to space data, and escalate more specialist and complex queries or issues to more experienced team members.
• Identify priorities and monitor processes and activities to ensure success.
• Provide more in-depth independent research and analysis activities within the role.
• Analyse work activities to ensure the effective and efficient use of capital and consumable equipment and resources.
• Advise others and make recommendations into work processes and procedures for consideration by senior management to improve services.
• Deliver infrastructure support services to support administrative, business, teaching, research and learning activities across University Estates and facilities, through the monitoring, planning and scheduling of PPM and reactive workloads in the IWMS.
• Manage and monitor the use of components, resources and equipment.
• Deliver appropriate demonstrations and training of the IWMS and processes to users, as necessary.
• Support the use of assistive technologies, social media and applications to meet security and safety regulations.
• Prepare safety documents, method statements and risk assessments concerning activities across the estates environments and ensure they are stored within the appropriate section of the IWMS.
• Capture and ensure the integrity of the data held within the space system is up-to-date and accurately maintained, at all times.
• Provide data analysis and reporting on key data, including performance reports to support the management of both internal operatives and external contractors.
• A commitment to equality, diversity and inclusion and the University’s values.

Planning and Organising

• Plan and organise own workload with or without involvement with project work streams.
• Assist IWMS users to achieve operational service requirements, planning, carrying out and documenting evaluations and tests to ensure stakeholder requirements are met.
• Organise and schedule resources and activities.

Teamwork/Networking/Stakeholders

• Act as more knowledgeable team member, in relation to space data, without responsibility for team members.
• Collaborate with team members to implement service alterations.
• Respond to stakeholder needs to deliver and shape an excellent stakeholder experience.
• Contribute to collaborative decision making within the team with service provision, to deliver an excellent stakeholder experience in accordance with policy and procedures.
• Work collaboratively across the organisation and/or externally with colleagues and stakeholders, to deliver a service.
• Support the capture of business requirements from users and work with colleagues to translate these into recommendations for future service provision.
• Liaise with contacts and participate in networks and communities internally and possibly externally, contributing to effective collaborative working.
• Liaise with outside agencies, local authorities, suppliers and visitors, to ensure the safe and secure delivery of services.

Knowledge and Experience

• Apply theory and practice, from academic and professional development and previous knowledge within a service team.
• Provide guidance and advice to resolve problems and queries for a broad range of service users.
• Provide demonstrations and instruction to others outside the team.
• Apply technical knowledge and skills, to ensure best use of systems, using judgement to identify opportunities and initiate developments which improve effectiveness and efficiency.
• Any other reasonable duties.
• May be required to work evenings and weekends, as business demands.
• Attend all training and development, as required.

Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement , which provides information on the collation, storing and use of data.

What you need to demonstrate when you apply/Person Specification

When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role.  Further information about the role and responsibilities is at the end of this job description.

Your application should cover the following criteria:

Essential Criteria

Desirable Criteria