| Working Title | Software Licensing Specialist |
|---|---|
| Position Location | Fort Collins, CO |
| Is this position eligible for hybrid or remote work? | Yes |
| Research Professional Position | No |
| Posting Number | 202201449AP |
| Position Type | Admin Professional/ Research Professional |
| Classification Title | Prof/Indiv Contrib II |
| Number of Vacancies | |
| Work Hours/Week | 40 |
| Proposed Annual Salary Range | $69,000 – $77,000 Salary is commensurate with experience and qualifications. |
| Employee Benefits | Colorado State University (CSU) is committed to providing employees with a strong and competitive benefits package that supports you, your health, and your family. Visit CSU’s Human Resources website for detailed benefit plan information for permanent full-time and part-time faculty and administrative professional employees in the following University benefit areas: https://hr.colostate.edu/hr-community-and-supervisors/benefits/benefits-eligibility/ & https://hr.colostate.edu/prospective-employees/our-perks/ . |
| Desired Start Date | |
| Position End Date (if temporary) | |
| To ensure full consideration, applications must be received by 11:59pm (MT) on | 10/02/2022 |
| Description of Work Unit | The Division of Information Technology, the central IT organization for Colorado State University-Ft. Collins, supports the land-grant heritage of the institution as well as the university’s missions of teaching and learning, research, and service. The Division of IT is responsible for delivering enterprise and campus focused IT services for the Ft. Collins campus as well as throughout the CSU-System. Areas of responsibility include Research IT, Application Development and User Support Services, Academic Technology, Cybersecurity & Privacy, Networking and Telecommunications, Infrastructure and Databases, Business Intelligence and Data Integrations, Administrative Applications, and Student Applications. Driven by its purpose statement: Innovating IT, Empowering CSU and its values of Community, Collegiality, Reliability, Service, and Simplicity, its team members work across the division and in collaboration with university stakeholders. Reporting to the Vice President of Information Technology/CIO, our dedicated 120-person team delivers dynamic and innovative solutions to meet the diverse needs of our students, faculty, and staff. Our work supports CSU’s Principles of Community, and we are committed to diversity, equity, and inclusion as we help others discover and meet their potential while aiming to set the standard for IT throughout higher education. |
| Position Summary | This position works under the broad direction of the Assistant Vice President within the Experience and Collaboration Department of the Colorado State University Division of Information Technology (DoIT). DoIT provides information technology products and services to the departments, faculty, staff and students in support of the University’s primary mission of education. This position works with University technology leaders, decision makers and DoIT staff to understand and meet campus technology needs. Specifically, this position will serve to improve license management and contract administration by impacting the selection, licensing and purchasing of software within the CSU system. This position is responsible to serve as Division of Information Technology’s liaison to the campus and system community’s effort to identify, collect, update, analyze and make licensing decisions based on the software license inventory. This position, in coordination with CSU Procurement Services, will negotiate with vendors the licenses and agreements for software, hardware, and services. In this role, the individual will collaborate with campus-level governance and the user community to insure alignment of efforts and purchases. This position requires exceptional interpersonal skills. These skills include the ability to influence without direct authority, exceptional verbal and written communication skills and a pre-disposition to work collaboratively to achieve consensus. This position requires excellent customer service skills, attention to details and the ability to proactively follow-through without fail. Expertise in the complex technical and financial terms and conditions of software licensing and University purchasing requirements is essential. |
| Required Job Qualifications | • Bachelor’s degree in Business or Information Technology required or a combination of education and progressively responsible work experience in related area may be substituted in lieu of degree on a year-for year basis. • 3 years of professional experience in related technology support, procurement or software licensing role to include experience in strategic technology sourcing and experience with software licensing terms and conditions • Demonstrated experience working with product life-cycle management, pricing models, cost-recovery management. • Demonstrated experience with inventory controls, audits and executing annual budgets and experience setting pricing levels and managing profit/loss. |
| Preferred Job Qualifications | • Knowledge of information technology concepts, terminology and architecture. • Knowledge of techniques used in establishing and maintaining effective working relationships with campus users, technical staff, managers and vendors. • Knowledge of project management techniques. • Knowledge of the University’s information technology environment and related architectural standards. • Knowledge of CSU-System and CSU purchasing policies and procedures. • Knowledge of the variety of vendor programs for educational institutions and adherence to campus, CSU-System and State of Colorado policies. • Knowledge of information technology license and agreement practices. • Knowledge of software licensing technologies and their technical implementation impact. • Effective negotiation skills. • Knowledge of effective contracting techniques. • Knowledge of meeting management. • Knowledge of cost analysis methods. • Excellent written and verbal communication skills. • Knowledge of effective information dissemination techniques, including print, email, and web publication. |
| Diversity Statement | Personal and professional commitment to diversity and inclusion as demonstrated by involvement in teaching, research, creative activity, service to the profession and/or diversity/inclusion activities. |
Essential Duties
| Job Duty Category | Products and Services Analysis |
|---|---|
| Duty/Responsibility | • Work with campus technology managers and project leaders, DoIT technology leaders to understand and articulate the software technology needs of university departments, faculty, staff and students and also the technology strategies, issues, products and services involved. • Leverage existing user community groups and governance structure on campus to help facilitate and promote the support for specific software titles and types, as well as broker new or modified technology licenses or agreements for these specific software titles and types. This will require this position to have or rapidly develop a working knowledge of complex campus constituencies, communication methods on campus and the ability to create new and improved communication plans to disseminate shared knowledge and information across these user communities. • Participate in the proactive and continuous compilation of software needs across the user communities on campus. • Utilize an in-depth understanding of current licensing technologies and information technology implications to determine the best structure for any vendor agreement. Understand and consider factors for software such as compatibility with other installations on campus, whether to license by site, by server, by named user or by concurrent user and whether to plan distribution via network access, on media replicated by the University, or on media provided by the vendor. For hardware and software have a detailed working knowledge of DoIT and campus architectural standards. Consider strongly and promote awareness on the interrelationships with other software or hardware present in the University community. • Present analysis of proposed agreements and alternatives to the DoIT CIO, Directors, technology managers, technologists, and campus information technology decision makers. Recommend course of action based upon best information technology solution for the campus to all parties listed above. |
| Percentage Of Time | 50% |
| Job Duty Category | Licensing and Agreement Development |
|---|---|
| Duty/Responsibility | • Work with CSU Procurement Services to develop the selection process for each acquisition including identifying evaluation criteria. Negotiate pricing, terms and conditions with vendors and campus decision makers to secure the best deal that meets the needs of the University. • Conduct market analysis that provides a thorough knowledge of industry trends in the hardware, software, and services market, including a working knowledge of the products and services, the financial and market standing of vendors and the relationship of the information technology products and services in a diversified campus environment. • Manage negotiations that involve multiple vendors, interrelated technologies, and different end user groups to achieve a comprehensive solution. Ensure all appropriate members of the University community are eligible to use the programs and that each agreement is compatible with the rest of the agreements. Also include eligibility for other CSU System campuses and other State Agencies when needed. • Develop and maintain a process to track license and contract renewal dates and other key information for the purpose of proactively renegotiating agreements as necessary. |
| Percentage Of Time | 30% |
| Job Duty Category | Participation in Organizational Activities and Projects |
|---|---|
| Duty/Responsibility | • Read and discuss pertinent materials to maintain awareness of the operating procedures and environment of the Division of Information Technology and CSU campus IT initiatives. • Support and propose standards and procedures to contribute to the effectiveness of the department, Division of IT, and campus community. • Participate in user group community meetings and other project teams as assigned. • Lead and participate in project development meetings, status report meetings, and all other meetings concerning software license management. • Share knowledge with other DoIT staff and interested campus communities and provide assistance in areas of personal expertise. |
| Percentage Of Time | 15% |
| Job Duty Category | Professional Development |
|---|---|
| Duty/Responsibility | • Stay current on hardware and software advances in the industry and of predictions concerning the development of future technology. • Attend conferences, seminars, and workshops to increase knowledge in software licensing and vendor products, and other applicable skills such as written communication, oral communication, project management, and leadership. Participate in higher education organizations and user groups such as Educause. • Strive to improve knowledge of trends in academic and research computing. • Participate in DoIT and campus IT user groups to increase knowledge of strategic plans, tools and techniques. • Review University and external publications to increase understanding of University computing issues and needs, especially those pertaining to direct users. • Demonstrate a commitment to diversity, respect and ethical practices in alignment with the divisional purpose and values and in support of CSU’s Principles of Community. |
| Percentage Of Time | 5% |
Application Details
| Special Instructions to Applicants | For full consideration, please apply by 10/2/2022, 11:59 pm (MT). Interested applicants must submit a cover letter and current resume that address how professional experiences align with identified required and preferred qualifications of the position, and contact information for three professional references. References will not be contacted without prior notification of candidates. Applicants needing assistance or accommodations may contact Emily Claffey at emily.claffey@colostate.edu. References will not be contacted without prior notification of candidates. |
|---|---|
| Conditions of Employment | Pre-employment Criminal Background Check (required for new hires) |
| Search Contact | Emily Claffey, emily.claffey@colostate.edu |
| EEO Statement | Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services. The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715, titleix@colostate.edu . The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836, oeo@colostate.edu . The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836, oeo@colostate.edu . Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education . |
| Background Check Policy Statement | Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so. |
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