Site Services Casual Assistant

• Casual part-time employment until March 2023

• Exciting opportunity to join the Library to provide in-person support services to students, staff and the community

• HEO3 Step 1 $44.35 per hour

About the opportunity

The Site Services Casual Assistant will offer a wide range of support services in order to provide high quality information to University students, staff, researchers and the community to support their learning, teaching, research and scholarship endeavours. Our libraries are located on different campuses and specialise in particular subjects and this position will be required to travel to all library locations (Fisher Library, SciTech Library, Susan Wakil Health Building Library and The Conservatorium of Music Library)  as required which are closely accessible by public transport.

The Site Services Division manages the non-digital resources, membership, loan and general enquiries and provides management of the Library’s physical environment and study spaces across multiple locations.

Your key responsibilities will be to:

• in collaboration with other Site Services Staff, you will provide in-person learning and research support services

• respond to general questions about the library and it’s services via service points, roving services, and by telephone

• assist clients with locating and using online and printed information resources and refer more complex queries as necessary

• assist clients with access problems relating to loan matters according to stated policies and guidelines

• look for better ways to perform routine aspects of the job using appropriate technology and incorporate new technology into activities going forward

About you

• trades Certificate or Certificate III; or Year 12, or Certificate II with relevant work experience, or relevant combination of both

• a current Working with Children Check

• demonstrated track record of providing excellent customer service in a high volume environment

• demonstrated ability to solve basic problems and to exercise sound judgement

• relevant computer skills in a range of word processing, spreadsheet and web based software

• positively contribute to a team environment

• ability to demonstrate strong initiative, with attention to detail

• ability to effectively prioritise work load.

Closing date:

 

Monday 19th September 2022

Click to view the Position Description for
this role.

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.

Sponsorship / work rights for Australia

Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.

Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University.

This position is designated as involving child-related work. To undertake or remain in this position, you are required to apply for and obtain a Working With Children Check clearance in accordance with the Child Protection (Working With Children) Act 2012.

EEO statement

The University of Sydney is committed to diversity and social inclusion. Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities, people who identify as LGBTIQ; and people of Aboriginal and Torres Strait Islander descent, are encouraged.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.  

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard.  Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Mari Lewis, Recruitment Operations by email to mari.lewis@sydney.edu.au

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The University reserves the right not to proceed with any appointment.

Applications Close

Monday 19 September 2022 11:59 PM