Senior Technician – Security in Ottawa, Ontario

Paladin Technologies

As a Senior Technician – Security with Paladin Technologies, you will collaboratively review, understand, analyze (for correctness), and implement installation blueprints and plans from Project Managers and Sales Teams to complete installations.   

This role requires the ability and know how to properly complete the installation, understand and follow the BOM, and be capable of making adjustments or finding alternative solutions as needed to complete installations to client satisfaction.   

We expect all employees to represent Paladin in a professional manner in line with our values of a leadership mindset, people development, team, and client-focused. Though based in Ottawa you may be required to travel to job sites throughout the region. 


  • Installing and servicing electronic security systems, including access control, CCTV and intrusion alarms  

  • Pre-wiring, installing, programming, commissioning, troubleshooting, and maintenance  

  • Prepares and executes Acceptance Testing Plans that meet contract, client and future service needs  

  • Assist in system design and layout  

  • Provide customer with training for proper system usage, and respond to technical inquiries  

  • Relationship building with clients and prospects for future opportunities   

  • Administrative duties including project updates to Project Managers, completing and filing all project documentation  

  • Mentoring, coaching, and training of other technicians

  • Site leadership of Technician crews

  • Support, lead, and mentor junior team members

  • You may be required to be “on-call” before or after your regularly scheduled hours, and/or on a day when you are not regularly scheduled to work

  • You may be required to work “night shifts” when needed based on project/service requirements


  • Adaptability: Quickly adapt to deliver on desired outcomes for our clients

  • Accountability: Own your work from start to finish  

  • Service Orientation: Strive to exceed customer expectations

  • Innovation: Always look for new ways to add value

  • Technical knowledge: constantly build your skill set and demonstrate your abilities


  • Minimum of 8-10 years of experience in a technical role within the integrated security industry   

  • Postsecondary training in electronics or equivalent is considered an asset   

  • Vendor Certification in low voltage systems is preferred  

  • Excellent written and verbal communication skills 

  • Valid Driver’s License with clean abstract  

  • Ability to use hand and specialty tools associated with the industry   

  • Ability to lift 50lbs consistently   

  • Capable of prolonged standing/walking

  • Able to work independently  

  • Strong interpersonal skills  

  • Genetec certified.

To learn more about the Integrated Security Solutions at Paladin Technologies, please click here ( .   

Company Info:

Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources. Paladin has offices coast to coast across the United Stated and Canada, and nearly 1,600 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 858-668-1705 to speak with Human Resources and let us know the nature of your request. We thank you for your application, however only those selected for an interview will be contacted.

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