Senior Systems Analyst, PeopleSoft Applications, Information Technologies

We would like to take this opportunity to acknowledge the traditional territories of the people of the Treaty 7 region in Southern Alberta. The City of Calgary is also home to Métis Nation of Alberta, Region III.

Position Overview

The Application Development group within Information Technologies is currently seeking a Full-time Regular Senior Systems Analyst, PeopleSoft Applications.

This team is responsible for the development and sustainment support of a set of PeopleSoft Enterprise applications.  The nature of the job requires a well-rounded knowledge of all aspects of the PeopleSoft architecture and toolsets. This work includes technical analysis, developing technical design specifications, development of custom objects including reports, interfaces, conversions and enhancements.  Work arises from issues and problems identified either by the Business or the ERP Working Groups. The Senior Systems Analyst works under the guidance of the Lead Application Architect and is expected to mentor and guide junior development resources.

Reporting to the Lead Application Architect, IT Application Development, the primary purpose of this position is to provide technical expertise in implementing, enhancing and supporting the PeopleSoft Enterprise systems, comprised of Campus Solutions, Finance, Human Capital Management, Supply Chain Management and the Enterprise Portal. The Senior Systems Analyst is directly responsible for designing, coding and testing programs within their specific application area including the integration to other application areas or external systems. This requires working closely with internal staff and external contractors to determine the needs of the community to deliver the framework for a stable, high performing system.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

Technical Design and Development

• Provide technical input to the PeopleSoft Application Consultants and Business Analysts to help identify and develop system enhancements opportunities and identify business process improvements while ensuring that alternative solutions to customization requests have been fully investigated
• Collaborate with the PeopleSoft Application Consultants, Business Analyst, other Systems Analysts and ERP Architects to identify conversion, integration, application enhancements and reporting requirements while ensuring that the scope and cross system impacts are fully understood
• Ensure that all custom objects are developed according to the University Application Development Standards
• Efforts are made to maintain development consistencies between Application Modules
• Collaborate with non-PeopleSoft teams to design and build integrations points
• Develop security setup for application objects, user profiles and data access.
• Proactively investigate and stays current with the PeopleSoft application product directions and emerging technologies

System Support, Release Management and Problem Resolution 

• Provide functional and technical support to the Application Consultants, Business Analysts and Lead Application Architect to help identify and resolve hardware, software and data related problems
• Provide the release setup and configurations for custom objects that are migrating with the regularly scheduled monthly maintenance releases
• Delays and other changes to the development build schedules are identified as early as possible and communicated to the Lead Application Architect
• System performance issues are communicated and jointly resolved with the technical DBAs
• Ensure that documentation is properly initiated, authorized and maintained
• Maintain confidentiality of user profiles, account information, and other sensitive University and Personal data
• Maintain positive working relationships with key constituents
• Maintain current and timely communications across other units in the department on matters of mutual interest and importance
• Liaise with Oracle and other vendors when reporting and managing problems with delivered functionality
• Work with the Technical Middleware teams to collect and analyse PeopleSoft component performance tuning
• Help to implement and test the performance tuning resolutions
• System support is subject to call out, situations may require work outside and in addition to core business hours

Testing 

• All application enhancements will be Unit Tested according to the Unit Test Plan documented in the Technical Design Specification and signed off prior to User Acceptance Testing
• Changes and improvements to the Unit Test Plans will be communicated to the Application Consultants, Business  Analysts and Lead Application Architects

Reporting

• Project status updates and timesheets are submitted to the Lead Application Architect
• Issues/resolution options are logged in the IT ADSM Change Management system
• Customizations are fully documented and logged in the IT ADSM Documentation Library
• Creating process and procedures for configuration and code management

Quality Management

• Deliverable reviews and sign-offs are obtained on a timely basis
• Quality control reviews are conducted with the Lead Application Architect for each custom object group including:
  • Requirements documentation review
  • Technical Design Specification review
  • Code walkthrough
  • Test plan review
  • Test execution and defect resolution review
  • Security review (if applicable)
  • Migration Request review
• Review findings are managed through to timely resolution
• Ensure data integrity by developing and running queries to assess data quality

Qualifications / Requirements:

• Undergraduate Degree in Computing Science or recognized technical certification
• Minimum of 8-10 years of ERP Application Development experience
• Proficient in the use of project management, requirements analysis, technical design, development and testing techniques and tools
• Highly professional team player with strong interpersonal and communication skills; ability to communicate effectively with business and IT professionals at all levels
• Excellent verbal and written communications skills including the ability to translate business requirements into technical specifications
• Experience working collaboratively with other developers, technical analysts, business and operational staff
• Demonstrated problem solving skills
• Proven abilities in resolving problems quickly and efficiently sometimes under pressure
• ITIL and PM certification an asset
• Technology Specific Qualifications:
  • Well rounded knowledge of all aspects of the Oracle PeopleSoft Architecture from both a technical and functional perspective
  • Knowledge of the Oracle PeopleSoft Finance/Supply Chain Management (primary application to support), HCM and Campus Solutions suite of applications; Version 9.2 experience would be an asset
  • Experience building and sustaining PeopleSoft system interfaces
  • Experience building and sustaining the PeopleSoft Enterprise Portal
  • Experience with PeopleSoft Security and general know of industry standard Access controls
  • Experience with database management software, preferably Oracle

Application Deadline:  November 30, 2022

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is classified in the Professional Career Band, Level P3 of the Management and Professional Staff Career Framework.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website .

The University strongly recommends all faculty and staff are fully vaccinated against COVID-19.

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit ucalgary.ca .

The University of Calgary has launched an institution-wide Indigenous Strategy in line with the foundational goals of Eyes High , committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Equity, Diversity and Inclusion (equity@ucalgary.ca ) and requests for accommodations can be sent to Human Resources (hrhire@ucalgary.ca ).

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.