Senior Support Engineer (PostgreSQL) in Remote, Canada


A Little About Us

Innovative, collaborative minds wanted. The world loves Postgres. We envision a world where organizations thrive by harnessing the full power of Postgres, the world’s fastest growing and most loved and used open source database. Our mission is to enable data teams everywhere to harness the full power of Postgres, whether on premises or in the cloud, with high availability, reliability, scalability, and security.

We’re #1 in Postgres. We aspire to become #1 in Postgres AI. We’ve been major contributors to Postgres since the beginning and we are proud to call thousands of boundary-pushing customers our partners. Proud though we are, we are not resting on our laurels. There’s plenty of work to do. The good news is that everything we do will impact Postgres, which is to say that it will impact the world. No pressure.

EDB empowers organizations to take control of their data. As one of the leading contributors to the vibrant and fast-growing Postgres community, EDB is committed to driving innovation in AI, data and enterprise database technology. Our work is fueled by creative, dedicated people who are committed to help our customers and the community take Postgres everywhere. Join us!

Job Summary

We’re looking for a Senior Support Engineer in Ontario, Canada to be part of the RDBA – Technical Support team. You will report to our Senior Manager, Technical Support and be a part of a global team supporting our clients. You will be responsible for maintaining and managing client’s Postgres databases, partnering closely with our client’s in-house DBA’s team by providing guidance, support and execution following best practices.

The EDB Support Team team delivers a 24/7 service to clients while observing industry-standard security policies and tools. You will work on a variety of OS platforms, versions of Postgres and high availability solutions while building a plan of action to prevent outages.

Candidate Note: This role is 100% remote. Candidate needs to be located in Ontario. This role requires the work hours of 16:00 UTC-00:30 UTC Monday to Friday with rotating weekend coverage once a month.

What your impact will be:

  • Understanding operational requirements including hardware, architecting, configuring, integrating, and maintaining mission-critical Production PostgreSQL databases

  • Conducting all backup recovery and PITR replicating

  • Upgrading, migrating, and tuning PostgreSQL database version

  • Developing database automation scripts and maintaining them

  • Providing technical guidance for integration testing, and planning of new production databases

  • Improving and creating DBA policies, procedures and standards

What you will bring:

  • 8+ years of strong experience as a PostgreSQL DBA

  • 1 + Years of working with cloud/virtualization technologies

  • Experience in monitoring, managing and maintaining mission-critical 24/7 production databases

  • Hands-on experience on shell scripting

  • Awesome communication skills

  • SQL query tuning hands-on experience

  • Experience on community-supported tools like Pgbadger, PGadmin, Pgpool, Pgbouncer

  • Strong communication in English

  • Flexibility to work in shifts and on weekends (if required)

What will give you an edge:

  • Experience on EnterpriseDB products and certifications (OCP certifications)


EDB is committed to supporting our employees’ overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to Modern Health to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to June 2024! Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits.

We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We’d love to hear from you and we want you to apply!

EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company’s integrity.

EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee.

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