Senior Residence Manager

Salary: Grade 8 (£43,414 – £51,805 p.a. depending upon experience)

This role will be based on the University campus. We are also open to discussing flexible working arrangements.

Are you able to develop and manage managers effectively? Are you customer focussed and excited about delivering an outstanding service to customers?  Are you able to identify problems and recommend solutions using your own initiative? Do you have experience working in a management team or strategic environment?

Residential Services provides accommodation for around 8,500 University of Leeds students in self-catered and catered sites, both on and off campus. We also provide facilities for meetings and conferences.  We are an innovative service with a clear vision to provide some of the country’s best student accommodation. 

As a Senior Residence Manager you work as part of the Residential Services Management Team to lead, motivate and develop your teams of staff to deliver effective and efficient service to residents and visitors in line with our strategic priorities and goals. This will include ensuring that accommodation is maintained and made available for letting, in order to maximise conference and student occupancy at residential sites.  

You will have a proven ability to develop and manage managers and staff effectively, creating an environment where colleagues are motivated and supported to achieve service/ organisational goals. You will have significant experience in a residential, retail, or facilities environment, working in a management team or strategic environment. 

The role will require an Enhanced Disclosure Check.  

What we offer in return

• 26 days holiday plus 16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s over 40 days a year!
• Generous pension scheme – the University contributes 21.6% of salary
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team, and self-development courses including languages, Creative Writing, Wellbeing Therapies and much more.
• Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!  

To explore the post further or for any queries you may have, please contact: 

Sue Green, Deputy Director of Residential Services

Tel: +44 (0) 113 343 6082

Email: [email protected]  

Location:  Leeds – Main Campus
Faculty/Service:  Facilities Directorate
School/Institute:  Residential Services
Section:  Student Residences
Category:  Professional & Managerial
Grade: 
Grade 8
Salary: 

£43,414 to £51,805
p.a.
Post Type: 

Full Time
Contract Type:  Ongoing
Release Date:  Friday 28 October 2022
Closing Date:  Friday 18 November 2022
Reference:  FDRES1130
Downloads:  Candidate Brief