Senior Product Manager

Apply now Job no:531556
Work type:Full-time
Location:Flexible
Categories:Information Technology

• Full-time (36.75 hours per week) and continuing
• Location Melbourne or Geelong
• HEW 9 $122,771 + 17% Superannuation

The Role & Team:

Providing leadership and strategic thinking for the development and management of digital products and initiatives within a matrix delivery team focussing on Enterprise Services eg Service Now.
This Product Manager role reports to the Senior Manager, Digital Products (in the Digital Product team) and sits within Digital Solutions an area of Digital Services.

Ensuring the we are solving the right problems and defining appropriate solutions to ensure continued value delivery to the business stakeholders, staff and students.

This role is responsible for managing products through the Product Lifecycle, gathering and prioritising product and customer requirements, and defining the product vision and roadmap. Working closely with Product Owners and Delivery teams, to deliver successful products that drive Deakin’s strategic goals, particularly in the area of Enterprise Services which focuses on enterprise and staff services, engagement and experience.
You will be surrounded by other product professionals within the Product team, who work collaboratively together to continuously improve our product Practice and capability at Deakin, share ideas and support each other. Within the Product Team we have a passion for digital product and are excited by people who share our passion for making workplaces energising and empowering.​ We’d love to know how you can amplify our team with your unique experience!​

P.S. If you don’t tick every box in this ad, please don’t rule yourself out just yet. We’ve seen the research that women and other people in underrepresented groups tend to only apply when the checklist is all ticks. We prioritise hiring incredible human beings over ticking boxes – so if this role resonates with you, hit that apply button!

What you will do:

• Contributing to the creation of a broad range of digital solution and product strategies,  and lead the development of specific solution and/or product roadmaps and plans.
• Lead discovery workshops using appropriate business and data analysis, ideation and facilitation techniques and methodologies. Gathering requirements, evaluating gaps and identifying opportunities, in order to scope new features, create high level user stories and produce product concept documentation as appropriate.
• Documenting the problem or opportunity, defining the vision, problem statement and desired outcomes and success measures that guide the product owners and development team to set clear sprint goals to focus the team.

• Liaising with technical and non-technical specialists to analyse, design and scope a range of new, or enhancements to existing, digital solutions and products, which address strategic goals and priorities and contribute to achieving Deakin’s long-term goals.

• Engaging with and influencing key stakeholders across the University to ensure that the digital roadmap delivers lasting business and customer value, and decisions are supported by user feedback, research and data.

Milestones you’ll achieve in your first 6-12 months​:
Settle in, learn the Deakin landscape, get to know your teams (Product team and Enterprise Services delivery Stream) and the products you will be working on.:

• Get to know your key stakeholders, both within and outside of Digital Services.
• Work with your delivery Stream in Enterprise Services on planning discovery workshops and learn how our Product practice works at Deakin.​
• Led the discovery process for our larger initiatives with the Enterprise Services Stream.​
• Become the strategic business voice and subject matter expert for your products. Dive deep into the business and user Problems, Epics and understand the opportunities that will deliver the desired outcomes.​
• Prepare roadmaps for the initiatives you are leading and communicate those to the business stakeholders.

A little bit about you:

• Post Graduate qualifications in Business, Marketing, Computer Science or other related area and extensive relevant experience; or extensive experience and management expertise; or an equivalent combination of relevant experience and/or education/training.
• Experienced in facilitating group stakeholder meetings, and the ability to negotiate, and influence stakeholders/colleagues and their expectations, to achieve objectives.
• Experience working in an agile delivery environment working as a PO, BA or Product Manager.
• Experience liaising with project managers, solution architects, senior business stakeholders, technical development teams, UX and designers.

• BA, Agile, PRINCE2, PMBOK or other relevant and recognised certification would be highly desirable.
• Knowledge of the Software Development Lifecycle (SDLC) and understanding of User Experience principles and Design thinking practices would be an advantage.

Why work at Deakin?

Deakin is a Victorian university with a global impact. We are an agile, dynamic and innovative university, with a long-standing commitment to being a flexible, accessible and friendly workplace. We foster a workplace culture that supports excellence in teaching, research, technology and administration, and provides opportunities for career progression and personal growth.

Some of the benefits of working at Deakin:

• Culture of workplace flexibility. Everyone has unique needs and lives and we will support you in the best way that they can. We offer flexible work arrangements that can assist you in balancing work and other responsibilities you may have. 
• Unlock your potential. Join a progressive and inclusive university with plenty of room to grow a rewarding career. Deakin is a connected community that gives you the opportunity to unlock the potential in yourself and others, so that collectively we can make a difference.
• Career development and learning in whatever way suits you. Whether your focus is technical skills, leadership, professional or personal growth, you have access to a range of opportunities to grow your skills and progress your career at Deakin. You will have access to a variety of development programs opportunities such as:
  • Study support
  • Mentoring Partnership Program
  • Workshops on topics such as personal growth and wellbeing, leadership development and mentoring – through the Deakin Learning Portal.
  • Online courses, programs and tutorials and research available through FutureLearn, Udemy, LinkedIn Learning, Gartner and O’Reilly
• Deakin seeks to promote and support positive staff health and wellbeing, reduce work-related risk factors, and foster an environment of care, safety, inclusion and support.
  Our health and wellbeing services include:
• Medical centres – qualified and experienced medical doctors and nurses provide medical services for all current students and staff.
• Counselling services – free confidential, personal coaching and counselling that provides support for a variety of short-term, personal or work-related topic.
• Multifaith chaplaincy – dedicated spaces for prayer or reflection and chaplains of different faiths are located on each campus.
• We celebrate and support everyone’s perspective and background, we value diversity, embrace difference and nurture an inclusive, safe and respectful community. Deakin is an Employer of Choice for Gender Equality, a SAGE Athena SWAN Bronze Award holder, seeking gender equity for Women in STEMM, and a Silver Award holder in the Australian Workplace Equality Index for LGBTQ inclusion.  We strongly encourage applications from Aboriginal and Torres Strait Islander people and people of all cultures, abilities, sexualities and genders
• The university has Sustainability Commitments  with measurable targets set for 2020, 2025 and 2030. CN2025 is our program to become carbon neutral by 2025 and carbon negative by 2030. With a focus on reducing emissions at their source, the CN2025 Program demonstrates Deakin’s leadership in climate change action and enabling a sustainable world.
• Leave options available to you, Deakin offers a number of leave options to staff that include:
  • Recreation leave – 21 days  per year for professional staff.
  • Long service leave – after 7 years of continuous service.
  • Parental leave – both unpaid and paid parental leave options (subject to eligibility criteria).
  • Purchased leave –  after 12 months at Deakin, continuing or fixed-term staff can request to purchase an additional one, two, three or four weeks leave over a 12 month period.
  • Sick leave – progressively accruing each fortnight, totalling 15 days per year pro rata.
  • Carer’s leave – sick leave entitlements can be used to take care of or support a member of your immediate family or household.
  • Other forms of leave – Deakin offers compassionate leave, blood donor leave and other leave types as outlined in our Enterprise Agreement.
  • Ceremonial leave – Staff members who identify as Aboriginal or Torres Strait Islanders are entitled to a reasonable period of ceremonial leave. Eligible staff members may be entitled to five days paid leave per annum.

Deakin’s culture and values are based around being Brave, Excellent, Sustainable, Inclusive, Dynamic and Ethical. Those are all nice words but to give you some more specific examples:

Brave – we make bold decisions and approach all that we do with courage, ambition and personal responsibility.
Excellent – we strive for excellence in all aspects of our work, taking pride in being the best we can be.
Sustainable – we care about our shared future, integrating economic, environmental and social dimensions of sustainability in all we do.
Inclusive – we value our diversity, embrace difference, seek to engage and welcome others, and nurture a connected, safe and respectful community.
Dynamic – we strive for success through being creative, adaptable and agile in our approach to work and problem solving.
Ethical – we conduct our business with the highest standards of professional behaviour and integrity.

Applications for this position close on 13 Nov 2022.

This role requires the incumbent to apply for and maintain a Working with Children Check (refer to Deakin’s Recruitment Procedure for further details).
Please submit your updated resume and a short cover letter outlining your skills and experience for this role.

Please note that whilst we still accept applications from any persons interested in our roles, due to the impacts of COVID-19, we are currently prioritising applications from those with current working rights in Australia and who are not affected by travel restrictions. Please see the latest updates to Australia’s immigration and border arrangements during the COVID-19 (Coronavirus) outbreak:https://covid19.homeaffairs.gov.au/