Senior Manager, Protection & Wellness

International Rescue Committee

IRC Background: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 27 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home. Domestically, our offices across the U.S. ensure refugees and other immigrant communities have food, shelter, clothing, and access to services.

Job Overview: The Senior Manager for Protection and Wellness is a senior management position overseeing the Anti-Trafficking, Gender & Survivor Services, Immigrant Welcome Center, and Community Wellness departments. The Senior Manager should be well-versed in program management, grants oversight, and grant finance, with a background in health and wellbeing and/or victim services. The Senior Manager’s major responsibilities involve supervising department managers and overseeing the strategy, programming, and services of the departments and programs. While program managers are primarily responsible for day-to-day supervision of the departments, the Senior Manager provides guidance and oversight to teams through supporting staff development, project design, program compliance, monitoring and evaluation, business development, budgets and operations, donor and partner relations. The Senior Manager will also serve on the senior leadership team, providing input and guidance to the office by ensuring communication across departments, regular client feedback, and ongoing staff training and development. The role will also collaborate closely with partners, sub-awardees, and state and regional coalitions. The positions will also support office-wide initiatives, operations, and overall office leadership. This position reports to the Sacramento Site Director.

Major Responsibilities:

  • Responsible for the general oversight and management of the Protection and Wellness division, which includes Anti-Trafficking, Gender & Survivor Services, Community Wellness, and Immigrant Welcome Center departments;
  • Directly supervise a team of program managers and coordinators from the Community Wellness, Anti-Trafficking, Gender & Survivor Services, and the Welcome Center departments, including hiring and onboarding, training, staff development, and performance;
  • Oversee grants, including grant continuation and business development, program objectives, budgets, compliance, and reporting;
  • Review and approve program reports to funders or to IRC HQ requests; oversee program monitoring and compliance activities;
  • Develop new partnerships and work collaboratively with grant partners to meet grant objectives and ensure client access to services. Ensure successful sub-award management and oversight of partner activities and reporting;
  • Oversee and monitor program performance in order to achieve excellence in programming at all levels. Work with staff to achieve outcomes;
  • Work with a team to develop program materials including training materials and outreach materials translated in multiple languages, for distribution to at-risk populations.
  • Represent the IRC in the community by conducting trainings for organizations, commercial businesses, community groups, and the general public on the subject of immigrants, refugee social services, and human trafficking;
  • Oversee outreach and funding for the Welcome Center, including prospecting for new funding opportunities;
  • Collaborate with staff and partners to schedule community events, classes, and legal consultation hours;
  • Outreach potential new partners and pro-bono legal services for the Welcome Center;
  • Maintain up to date knowledge and understanding of human trafficking, labor, child protection, and immigration laws, regulations, and local issues, including service providers and resources throughout Northern California;
  • Serve as a key member of the Sacramento Leadership Team; Assist with office staff meetings, training, and operations.
  • Participate in all IRC and program meetings, and staff development activities;
  • Other related duties as assigned.

Key Working Relationships:

Position Reports to: Sacramento Site Director

Position directly supervises: Anti-Trafficking, Community Wellness, Gender & Survivor Services, Senior Data Specialist, and Immigrant Welcome Center staff

Indirect Reporting: Northern California Executive Director

Other Internal and/or external contacts:

Internal: Program Managers and internal staff to support departmental program goals.

External: Program Manager will work closely with grant partners to ensure successful service provision and will network and establish relationships with CBOs and coalitions across Northern California.

Job Requirements:


Master’s level education in Social Work, Public Health, International Development or related field required;

Work Experience:

  • At least five years of related professional experience; preferably with at-risk immigrant populations or survivors of violence in a social service setting;
  • Experience working with refugees, victims of trafficking, survivors of crime, migrant communities, or at-risk populations;

Demonstrated Skills and Competencies:

  • Experience supervising staff and administrating grants;
  • Excellent partnership building, public speaking, and presentation skills required;
  • In depth knowledge on the U.S. immigration system, anti-trafficking laws, and asylum procedures for adults and unaccompanied minors, work visas, and populations without status;
  • Ability to network and effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment;
  • Proficient in Microsoft Office applications (Word, Excel, Outlook); database and Notion experience strongly preferred
  • Ability to work independently and be a flexible team player;
  • Must have a valid driver’s license, active insurance policy and access to reliable transportation.

Language Skills:

Excellent English written and spoken language abilities required, bi-lingual Spanish speaker preferred;

Working Environment:

  • Standard office work environment coupled with frequent travel around a 30-county service delivery area;
  • Recurring need to provide services outside of traditional work hours (evenings and weekends).

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

How to apply

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