Senior Engineer, Network Access

Job no: 0043158
Location: Parkville/WFH – Hybrid work arrangement
Role type: Full time; Continuing
Department: Business Services
Salary: UOM 8 – $110,709 – $119,829 p.a. plus 17% super (pro rata for part time)

• Drive cultural change – Use your energy and enthusiasm to lead by example
• Continuous improvement mindset – We value your ideas!
• Career growth – Gain broad exposure to a range of important, exciting projects and draw on your expertise to contribute to key technological decisions

The University of Melbourne would like to acknowledge and pay respect to the Traditional Owners of the lands upon which our campuses are situated, the Wurundjeri and Boon Wurrung Peoples, the Yorta Yorta Nation, the Dja Dja Wurrung People. We acknowledge that the land on which we meet and learn was the place of age-old ceremonies, of celebration, initiation and renewal, and that the local Aboriginal Peoples have had and continue to have a unique role in the life of these lands.

About Business Services
Business Services provides a full range of class leading information technology and facilities management services to all operating entities of the University, and fit for purpose and efficient Finance, HR and OHS services.

About the Role
This diverse role gives you exposure across a wide range of technologies as well as strategic tasks – and a lot of potential to grow your expertise and skills.

As the Senior Engineer, you will manage the Network Access environments across the University to ensure the technical and operational stability, functionality and currency of the systems and infrastructure are maintained. In providing hands-on, technical administration for various Network Access components, you will deliver quality outcomes and achieve divisional objectives. With your experience in routing and switching, you will support projects from an operational and maintenance perspective, ensuring the functionality of the network and performing maintenance tasks.

The Network Access encompasses, but is not restricted to, the following areas:
Access Layer switches, Distribution Routers, Building Site Routers, Node Routers, Wireless Access Points (WAPs) and Controllers, Cisco ISE, Infoblox DDI, Network Automation & Orchestration, Cisco DNA-C, Cisco DNA-Spaces, Microwave, Fibre Plant, Network Cabling, LAN Design work.

Responsibilities include:

• Managing the maintenance, operation and support of Network Services, ensuring customer expectations and Service Level Agreements are met
• Providing technical expertise to project managers and project teams throughout the project lifecycle, particularly during the design and build phases
• Negotiating and collaborating with suppliers, service providers, system integrators, business and technical teams to deliver high quality services and solutions

About You
As a team player, you have strong interpersonal skills, and you thrive when working collaboratively to deliver effective service outcomes. You have advanced written and verbal communication skills, with the ability to interpret and translate business problems into technical solutions. In supporting projects, you are driven by results and enjoy working across a wide range of service areas.

You will have strong organisational skills and attention to detail and will document and keep comprehensive records of your technical processes and workflows.

You will also have:

• Tertiary qualifications in a relevant discipline and/or an equivalent mix of education and relevant experience
• A qualification in ITIL and/or previous experience using ITIL at a practical level
• Established experience in managing and maintaining network infrastructure, including Routing & Switching, within a complex environment
• Root cause problem analysis expertise and detailed technical understanding of various network technologies (general storage, backup and virtualisation) encompassing enterprise solutions, and the ability to apply these in a high availability context within a demanding environment

About the University
The University of Melbourne is consistently ranked amongst the leading universities in the world. We are proud of our people, our commitment to research and teaching excellence, and our global engagement.

Benefits of Working with Us
In addition to having the opportunity to grow and be challenged, and to be part of a vibrant campus life, our people enjoy a range of rewarding benefits:

• Flexible working arrangements, generous personal, parental and cultural leave
• Competitive remuneration, 17% super, salary packaging and leave loading
• Free and subsidized health and wellbeing services, and access to fitness and cultural clubs
• Discounts on a wide range of products and services including Myki cards and Qantas Club
• Career development opportunities and 25% off graduate courses for staff and their immediate families

To find out more, visit https://about.unimelb.edu.au/careers/staff-benefits .

Be Yourself
We value the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity.  First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.

Join Us!
If you feel this role is right for you, please apply with your CV and cover letter outlining your interest and experience. Please note that you are not required to provide responses against the selection criteria in the Position Description.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require any reasonable adjustments with the recruitment process, please contact us at hr-talent@unimelb.edu.au .

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