Senior Director of Learning Partnerships, Exec Ed

12-Oct-2022

School of Management – Executive Programs

77079BR

University Job Title

Exec Ed Program Mgr, Curriculum & Client Dev

Bargaining Unit

None – Not included in the union (Yale Union Group)

Compensation Grade

Administration & Operations

Compensation Grade Profile

Manager; Program Leader (P6)

Wage Ranges

Click here to see our Wage Ranges

Work Location

Central Campus

Worksite Address

121 Whitney Avenue
New Haven, CT 06510

Work Week

Standard (M-F equal number of hours per day)

Searchable Job Family

Administration

Total # of hours to be worked:

37.5

Position Focus:

The Senior Director of Learning Partnerships has responsibility for new business development for Yale School of Management (SOM) nondegree executive programs. This role will develop and sell learning solutions across the Executive Programs portfolio and will develop and manage a book of business differentiated by industry, geography, and/or program type. This position reports to the Managing Director of Learning Partnerships. For custom programs, drives new business development through a range of activities including prospect identification, prequalification, proposal development, and contracting. Consults with corporate executives to identify their firms’ strategic and leadership development challenges.

Develops and sells executive education programs and learning solutions directly to individuals and companies. These programs should leverage Yale faculty expertise and market demand and fit with the Yale SOM Executive Education overall strategy. Cultivates client relationships through existing contacts, the Yale network, and targeted marketing strategies. Collaborates closely with Yale institutes, centers, and departments to leverage relationships and reputation. Seeks client relationships that create value for these stakeholders. In conjunction with Managing Director of Learning Partnerships, establishes annual revenue and other new business development-related goals. Deals professionally and in a proactive manner with prospective clients, and able to assess their educational needs, requirements, and expectations. In collaboration with the Marketing team, develops marketing strategies for both OE and custom programs. Identifies trends to maximize effectiveness of marketing efforts; research targeted markets and evaluates marketing strategies to identify potential consumers. Responds to requests for proposal. Develops and writes proposals for new business opportunities. Responds to speculative requests from prospective custom clients and OE program participants in a professional and effective manner. Participates in the formal contracting process with clients; leads price negotiations. Supports the Assistant Dean and Managing Director of Learning Partnerships in the development of business plans. Serves as process and policy lead representing workstream on internal and external working groups and committees. Other projects as assigned.

The following Essential Duties are generic in nature; the information contained in this Position Focus is most relevant to this position.

Dept/Section URL

http://som.yale.edu/about/careers

Essential Duties

1. Serves as the primary point person for executive programs curriculum and client development processes. 2. Contributes to the operational planning and delivery of all programs. 3. Manages all operations and logistics required to support the successful delivery of on-site and off-site programs. Develops strong working relationships with school, campus and community-based business partners. 4. Directs the course content development process to ensure curricular excellence of all programs. 5. Directs the compilation, production and distribution of course materials. 6. Manages the needs analysis and content customization, including assisting in developing and writing proposals for new business opportunities. 7. Represent the University as formal host for client groups on campus and off-campus locations for executive programs. 8. Manages the formal contracting process with client partners. 9. Develops documents and refines processes and procedures to ensure consistently high quality program content development and delivery. 10. Develops and refines forecasts of instructional resource needs based on growth plans. 11. Develops business plans, budgets, and marketing and communications strategies. 12. Ensures that all program and participant records are accurate and up to date. 13. Develops budgets and monitor expenses. 14. May perform other duties as assigned.

Required Education and Experience

Bachelor’s Degree in a related field and ten years of related work experience or equivalent combination of education and experience.

Required Skill/Ability 1:

Proven track record selling education & services, demonstrable credibility with senior executives, and strong business-to-business relationship capabilities. Established network of senior corporate leaders and/or HR experts. Excellent problem solving and conflict resolution skills. Proven ability to work within a team environment and on project teams.

Required Skill/Ability 2:

Superior consultative sales skills & ability to manage/grow long-term client relationships. Superior interpersonal communication skills to interact effectively and represent Yale, SOM & Yale Executive Programs professionally with participants, faculty, administrators & corporate contacts domestically and globally.

Required Skill/Ability 3:

Proven organizational skills, including the ability to organize and manage multiple projects and processes simultaneously. Ability to work in a fast-paced, results oriented environment. Demonstrated ability to oversee and execute on operational strategic initiatives and to move a business unit, team, or organization in the direction specified in its strategic plan.

Required Skill/Ability 4:

Ability to work successfully in a fast-paced and changing environment. Ability to travel to domestic and international locations and work outside of normal business hours. Commitment to a inclusive work environment.

Required Skill/Ability 5:

Ability to manage budgets and P&L statements and to handle complex negotiations. Strong understanding, knowledge of, and ability to foresee, analyze, and understand international and domestic business trends and the concerns of executives.

Preferred Education, Experience and Skills:

Advanced degree, 15 years’ experience. Experience in academic/corporate education environments; directly working with university faculty & administration; familiar with contemporary corporate education practices. Exp in university-based Exec Ed. Teaching exp corporate environment or business school. Second language. Salesforce. Project-based learning. Global orientation.

Weekend Hours Required?

Occasional

Evening Hours Required?

Occasional

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit “Learn about background checks” under the Applicant Support Resources section of Careers on the It’s Your Yale website.

COVID-19 Vaccine Requirement

Thank you for your interest in employment at Yale University. Please also note that the university has a COVID-19 vaccination and booster requirement for all students, staff & faculty which is described in the COVID-19 Vaccine Program. As you search our open positions, you will see that all postings list their on-site addresses which gives more detail on the on-campus work location of the role.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement:

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

W.L. Harkness Hall, 3rd Floor, Room 303

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203-432-0849

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Note

Yale University is a tobacco-free campus