Senior Data Analyst

Job no: 0054072
Location: Multiple Locations
Role type: Full time; Continuing
Department/School: Business Services
Salary: UOM 10 – $138,378 p.a., plus 17% Super ($23,524, plus 17.5% annual leave loading), pro-rata for part-time

• Flexible working + recently fitted collaborative office space housed in warehouse (for when you choose to come in!)
• Real impact upon Uni wide staff service experience and our shared services team.
• Are you an explorer?  Do you love interrogating data and drawing conclusions?

The University of Melbourne would like to acknowledge and pay respect to the Traditional Owners of the lands upon which our campuses are situated, the Wurundjeri and Boon Wurrung Peoples, the Yorta Yorta Nation, the Dja Dja Wurrung People. We acknowledge that the land on which we meet and learn was the place of age-old ceremonies, of celebration, initiation and renewal, and that the local Aboriginal Peoples have had and continue to have a unique role in the life of these lands.

About Business Services
Business Services provides a full range of class leading information technology and facilities management services to all operating entities of the University, and fit for purpose and efficient Finance, HR and OHS services.

About the Role
You will spend your days cleansing, converting, and modelling service management data to reveal useful information, informing option analysis, and supporting decision-making.

Core focus is ensuring data acquisition by the service management processes are lean, fit for purpose, operationally activated, and supported by the University’s Enterprise Service Management platform – ServiceNow.

Responsibilities include:

• Provide data analysis thought leadership to the Service Management Processes team
• Help drive the ideation, planning, delivery, and regular monitoring of the Client Services operational plan
• Generate valuable insights for use by University service delivery groups to support proactive process management in core areas including asset, incident, request, problem, resource, and workforce management
• Contributing to a positive work environment that encourages teamwork, collaboration, and cooperation between and among the teams of Business Services

About You
You will have outstanding data analyst skills that allow you to complete assigned tasks efficiently and effectively to meet with university deadlines. Your professionalism will enable you to work and take leadership within your team.

You will also have:

• A tertiary qualification with significant and senior experience as a Data Analyst, or an equivalent combination of relevant experience and/or education/training
• Demonstrated understanding of contemporary database platforms and reporting & data visualisation tools
• Experience in practices to prioritise, plan and deliver quality outcomes based on the evidence of organisational requirements
• Demonstrated ability to promote the values of Business Services:
  • University First by always acting in the best interest of the broader University.
  • Service Excellence by achieving high professional standards and taking ownership of service delivery.
  • One Team by working adaptively and collaboratively, connecting with people, and building effective relationships across the workplace

About the University
The University of Melbourne is consistently ranked amongst the leading universities in the world. We are proud of our people, our commitment to research and teaching excellence, and our global engagement.

Benefits of Working with Us
In addition to having the opportunity to grow and be challenged, and to be part of a vibrant campus life, our people enjoy a range of rewarding benefits:

• Flexible working arrangements, generous personal, parental and cultural leave
• Competitive remuneration, 17% super, salary packaging and 17.5% annual leave loading
• Free and subsidised health and wellbeing services, and access to fitness and cultural clubs
• Discounts on a wide range of products and services including Myki cards and Qantas Club
• Career development opportunities and 25% off graduate courses for staff and their immediate families

To find out more, visit https://about.unimelb.edu.au/careers/staff-benefits .

Be Yourself
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity.  First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.

Join Us!
If you feel this role is right for you, please apply with your CV and cover letter outlining your interest and experience.  Please note that you are not required to provide responses against the selection criteria in the Position Description.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require any reasonable adjustments with the recruitment process, please contact us at [email protected] .

Please note: Visa sponsorship is not available for this role. You must have current valid working rights in Australia.

Applications close: 25 SEPTEMBER 2022 11:55 PM AUS Eastern Standard Time

Position Description