Senior Community Engagement Assistant (IOM Clark)

Position Title: Senior Community Engagement Assistant (IOM Clark)

Duty Station: IOM Philippines Country Office (Clark, Philippines)

Classification: General Service Staff, Ungraded (G-7 Equivalent)

Type of Appointment: Special Short-Term, three (3) months with possibility of extension

Estimated Start Date: ASAP

Closing Date: 01 October 2024

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. It is one of the factors that makes the organization qualified to deal with the complex issue of migration. IOM sees that diversity is one of the organizational strengths.

IOM aims to foster an inclusive workplace where everyone treats each other (including colleagues and beneficiaries) with dignity and respect.

IOM has a zero-tolerance policy against sexual exploitation and abuse of affected populations, and sexual harassment of personnel.

Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.

Context:

​​​​Under the overall supervision of the Senior Operation Coordinator CCCM, and direct supervision of the Women Engagement Officer, the Senior Community Engagement Assistant will support to implement of the community engagement activities pertaining to the project.

Core Functions / Responsibilities:

• Organize and facilitate community meetings, focus group discussions, and other participatory activities to gather feedback and ensure community involvement in the project implementation.
• Support to deliver community engagement activities using creative, music, sports and play, etc. means for the communities ensuring a participatory approach, relevance, contextualization, and cultural sensitivity of content.
• Support the CCCM team with the overall community mobilization, community engagement, and outreach sensitization/awareness raising sessions.
• Support to ensure effective feedback mechanisms are in place and that feedback from beneficiaries is followed by specific actions and incorporated into meaningful and inclusive community engagement activities.
• Assist in developing, establishing, and maintaining community participation and engagement mechanisms, tools, and templates to ensure transparency and effective communication within the teams and communities in the sites.
• Provide regular updates to the line Manager on community engagement activities and outcomes.
• Assist in establishing, strengthening, and ensuring that the community has access to safe and responsive referral mechanisms to handle feedback and complaints around service provision.
• Assist in the planning, implementation, and monitoring of community-based projects, ensuring they align with IOM’s objectives and community needs.
• Coordinate with relevant IOM departments and external partners to ensure the timely and efficient delivery of project activities.
• Prepare regular progress reports, highlighting achievements, challenges, and lessons learned.
• Perform other related duties as may be assigned.

Required Qualifications and Experience

Education

• University degree in Social Sciences, Development Studies, Community Development, or a related field from an accredited academic institution, with two years of relevant professional experience; or
• Completed high school degree from an accredited academic institution, with four (4) years of relevant professional experience.
• Professional relevant experience in Camp Coordination and Camp Management (CCCM), Community Engagement, and Information Management is an advantage.

Experience

• Demonstrated experience in engaging with local communities and facilitating participatory processes.
• Experience working with international organizations or NGOs is an advantage.
• Strong understanding of the cultural and socio-political context of the Philippines.

Skills

• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office applications.

Languages

• For all applicants, fluency in English and Filipino, is required (oral and written).
• Working knowledge of Dari and/or Pashto is an advantage.

Notes

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies

The incumbent is expected to demonstrate the following values and competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – Behavioural Indicators level 1

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

IOM’s competency framework can be found at this link.
Competencies will be assessed during a competency-based interview.

Other

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa, and authorizations by the concerned Government, where applicable.

Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.