Senior Applications Technical Analyst

• Continuing (permanent) position

• Competitive salary with 17% superannuation at HEW level 8

• Closing date – Sunday 20 November 2022 11.00PM AEST (R-18396)

About This Opportunity  

The University of Queensland’s Information Technology Services is seeking a suitably qualified and driven Senior Application Technical Analyst to undertake solution design, development, implementation, testing and documentation of solutions across ERP systems!

The Senior Application Technical Analyst undertakes solution design and development within a large ERP system, using technical experience in software development and functional knowledge of ERP systems and system integration to design, document and develop solutions. The role is a senior escalation point within the team, supporting more junior team members in delivering services.

You will have a passion for engaging with diverse business and technical stakeholders across the University to deliver features that meet customer requirements while managing stakeholder expectations around system and resource constraints.

Key responsibilities include but are not limited to:  

• Adopt and promote sound cyber security practices in compliance with UQ’s Cyber Security Policy and according to cyber security procedures and standards developed by the University or Division

• Undertake solution design, implementation, testing and documentation of solutions, engaging with diverse business and technical stakeholders across the University to deliver features that meet customer requirements while managing stakeholder expectations around system and resource constraints. Participate in peer code review with a focus on improving quality and sharing knowledge.

• Undertake project management of significant information technology projects.

• In collaboration with stakeholders, investigate operational requirements, problems and opportunities and seek effective business solutions through improvements in automated and non-automated components of new or changed processes.

• Ensure the timely resolution of customer issues in accordance with agreed service delivery expectations.

• Undertake continuous improvement activities within the team to ensure services are delivered more efficiently and provide support to stakeholders through appropriate Change Management activities. Promote and ensure the use of agreed tools, methodologies and tools.

• Take responsibility for the creation of test cases and test scripts using in-depth technical analysis of both functional and non-functional specifications. Conduct and facilitate testing activities in accordance with the approved Test Strategy.

• Provide senior technical advice, support and mentoring to other team members, acting as an escalation point for complex incidents and facilitating the resolution in line with service delivery expectations. Maintain an in-depth knowledge of systems sufficient to provide expert advice on their application.

• An employee may be required to carry out other duties within the scope of the classification and within the limits of their skill, competence and training

This role is subject to The University’s Code of Conduct .  

Why work for UQ? 

• Be part of a UQ community that is dedicated to the UQ vision, mission and values , of Creativity, Excellence, Truth, Integrity, Courage, Respect and inclusivity 

• Our core purpose is to deliver for the public good through excellence in education, research and engagement with our communities and partners: local, national, and global.

• UQ values equity, diversity and inclusion, and seeks to reflect the broader community by attracting and retaining high-quality staff from a range of backgrounds.

• UQ’s innovations have made and continue to make genuinely life-changing advances.

What benefits do we offer?  

• Unparalleled opportunities to learn and accelerate career development.

• A creative and collaborative team environment of leading academic and professional staff.

• 26 weeks of full pay for parental leave or 14 weeks of full pay for primary caregiver leave.

• In addition to 20 days per annum of annual/recreation leave (pro rata for part-time team members), you will also receive a leave loading of 17.5%.

• Unlimited access to University Learning resources and Libraries.

• Flexible work arrangements  allow you to vary your work arrangements to provide greater flexibility to balance your personal and professional lives.

• A range of salary packaging options  are available to you, including superannuation, portable electronic devices, professional association membership fees or subscriptions, bus travel, airport lounge membership etc

• Benefits program for personal leisure travel. Visit UQ’s Personal Travel Benefits  page to find out more.

• Access to physical and mental health  support.

• A range of on-site services are available at our campuses. Depending on your work location, this may include on-site gym, pool, bookshop, childcare, health service, food outlets, bank, post office, etc.

• Superannuation of 17%. Find out more  about superannuation at UQ.

About You 

You’ll be a highly driven individual with previous experience delivering and enhancing projects and initiatives within the SDLC environment with qualifications and training equivalent to a postgraduate degree in IT, business or related field, or significant progress towards such qualifications, and extensive relevant experience; or an equivalent combination of relevant experience and/or education/training.

You’ll be adept across requirements gathering, technical solution design, building, testing, correcting and documenting solutions within a large system, with proven results in developing and maintaining effective working relationships to advise and where required, negotiate with stakeholders.

Essential criteria:

• Significant experience in business analysis and requirements gathering, technical solution design, testing, correcting and documenting solutions within a large ERP system.

• Significant experience in consulting, advising on, and coordinating IT projects across a range of stakeholders at varying levels of seniority, adhering to agreed contemporary project methodologies.

• Experience in solution design and risk management activities to ensure the robustness of proposed solutions.

• Demonstrated ability to liaise with vendors and other technical teams to manage technical issues to resolution.

• Demonstrated ability to evaluate and provide recommendations on relevant emerging technologies, research, methodologies and best practices and develop and deliver services that utilise best practice and appropriate technology to meet the University’s business requirements.

• Excellent written communication skills, including the demonstrated ability to write clear and precise user and technical specifications.

• Strong interpersonal skills, including the demonstrated ability to effectively mentor and provide technical leadership to other team members and to communicate and work collaboratively with a diverse range of people to ensure the integrity and availability of a large ERP system and to achieve outcomes.

• Ability to prioritise own workload, work independently and meet deadlines.

Desirable

• Strong technical knowledge and significant experience in designing, testing, coding and documenting complex programs and scripts for Oracle PeopleSoft applications.

• Experience within an agile development environment, including scrum master role; with software development lifecycle methodologies.

What We Can Offer  

This is full-time continuing (permanent) position at HEW level 8.

The full-time equivalent base salary will be in the range of $102,270 – $114,835 plus super of up to 17%. The total FTE package will be in the range $119,656 – $134,357 per annum.  

For further information about UQ’s benefits, please visit Why Work at UQ and review The University of Queensland’s Enterprise Bargaining Agreement 2018-2021 . 

Questions?  

To discuss this role please contact Jay Taylor at jay.taylor@uq.edu.au

For application queries, please contact recruitment@uq.edu.au stating the job reference number in the subject line. 
 

Want to Apply?  

All applicants must supply the following documents for your application to be considered:

• Cover letter addressing the ‘About You’ section  

• Resume 

To satisfy pre-requisite questions and ensure your application can be considered in full, all candidates must apply via the UQ Careers portal by the job closing deadline or will not be accepted. 

Please note that you will be asked to add all documents into the one upload box labelled ‘resume’, which is step one of the application form.

Please note applications will be reviewed as received. Candidates may be interviewed prior to the job closing date. We encourage candidates to apply as soon as possible. The University of Queensland reserves the right to close this application process early. 

Other Information  

Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.   

Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.  
 

We value diversity and inclusion, and actively encourage applications from those who bring diversity to the University. Our Diversity and Inclusion webpage contains further information if you require additional support. Accessibility requirements and/or adjustments can be directed to recruitment@uq.edu.au . 

If you are a current employee of the University, or hold an unpaid or affiliate appointment with the University, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board