Senior Advancement Database Officer
Carleton University
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About Carleton University
Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation’s government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.
As one of the 2023 Top 100 Employers in Canada and one of the National Capital Region’s Top Employers for nine consecutive years, Carleton University is one of Canada’s most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university’s smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.
The university’s Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carleton’s strengths and student-centric, community-engaged values.
Duties and Responsibilities:
Reporting to the Director, Advancement Services, the incumbent is responsible for database management and execution of the Banner Advancement database, reporting solutions to further the donor and alumni objectives of Carleton University. The incumbent will be responsible for the analysis, development, testing, implementation and documentation for Advancement Database projects, training users for reports and list requests, improving data quality and liaising with ITS on-technology matters, as required. The Senior Advancement Database Officer will execute medium to large projects as required and have staff assigned to report to the incumbent to assist with these projects.
The incumbent is responsible for engaging with the Department of University Advancement and departments across campus to define requirements, analyze alternative system solutions, propose and review system design to ensure requirements are met, and coordinate the implementation of system enhancements/changes. The incumbent is responsible for providing measurable value by improving strategy, process development and renewal of systems including but not limited to Banner and Ellucian products, Microsoft 365 products, and Microsoft Access and SQL.. Utilizing both established and emerging technologies, the incumbent is involved in the effective use of enterprise-wide databases and data management.
Qualifications:
The incumbent must possess the following qualifications:
• Thorough knowledge of the use of database management software, spreadsheets, word processing and report writer software. Excellent knowledge of relational database technology is required. Familiarity with multi-tier, client/server and mainframe environments is necessary.
• Undertake relevant training and attendance at seminars to maintain current base of knowledge on trends and developments in information technology, project management methodology, University administrative policies and procedures, reporting and financial management principles.
• Demonstrate the ability to write reports and procedure manuals and the ability to effectively present information and respond to user questions. S/he must be able to clearly define problems, collect data, establish facts and draw valid conclusions is necessary.
• Exhibit excellent client service and conflict resolution skills to establish/maintain priorities manage time and provide effective support to staff at all levels.
• Highly developed analytical, problem solving and organizational skills; demonstrated ability to think logically through complex business and systems processes; strong understanding of project management methodologies; strong leadership, communication, presentation, consultation and interpersonal skills required.
• Demonstrate workflow system experience; knowledge and/or experience in Banner Advancement, SQL, Visual Basic and Access; packaged software implementation experience for large systems; and experience working in a fund raising/alumni relations environment would all be assets.
• Significant experience with donor databases and data are required to succeed in this role.
Education and Experience:
The above is normally acquired through the completion of:
• Honours university degree.
• Five years’ experience working with donor data in a fundraising environment.
• Experience in database reporting and management, preferably in Banner.
• Experience with SQL/JavaScript/JQuery coding is an asset.
HR Note:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.
Health and Safety Requirements
This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.
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