Secretary Level 1

Ferris State University


Prepare, type and maintain information in finished form such documents as correspondence, memos, reports, forms, requisitions, vouchers, minutes, handouts, examinations, etc. using computer software such as word processing, spreadsheet and database.

Compose routine correspondence or responses to standard inquiries.

Answer multi-line telephones, route calls, take messages, schedule appointments, and respond to or refer inquiries.

Process mail, including open, sort, stamp, log in and distribute.

Perform receptionist duties including such things as greeting students, faculty, visitors, clients, and staff providing required assistance, answering routine inquiries, and scheduling appointments and meetings.

Input, retrieve and output data utilizing a computer to access various software programs and systems.

Maintain filing and/or recordkeeping systems including a suspense file for pending actions.

Make and confirm travel arrangements.

Perform basic bookkeeping transactions for such things as department time and attendance reports, department account statement and summary maintenance, ledgers, billings, reports, records and petty cash funds.

Inventory and order supplies and/or merchandise.

Provide clerical assistance in planning special activities or events.

Participate in unit and campus wide training sessions.

Must learn Navigate and pull all Center reports.

Reports to immediate supervisor as assigned.

Maintain the confidentiality of designated information.

May train and monitor the work of adult part-time, student, and lower level non-bargaining unit clerical employees. Carries out these responsibilities in accordance with University policies and applicable laws.

Responsible for TimeClock Plus – payroll review, entry and approval.

Responsible for hiring process paperwork for tutors and SLA facilitators.

Demonstrates an understanding of diversity, equity, and inclusion, especially in working relationships with students, faculty, staff and community members.

Any other duties assigned within the position classification area.

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