SE002 – Student Experience Administrator

£28,130 to £33,901
per annum

Release Date:  

Wednesday 02 November 2022

Closing Date:  

Sunday 13 November 2022

Interview Date:  

To be confirmed

Reference:  

SE002

The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2023.

We were also named University of the Year for Student Experience and Teaching Quality in The Times and The Sunday Times Good University Guide 2023, being described by the editor as “regularly among the top-performing universities” and proving that “it is possible for a London-based institution to achieve outstanding levels of student satisfaction beyond other universities”.  

Over the last few years, we have invested more than £150 million in our campus to create an inspiring social and learning environment for students. The University puts our students at the heart of everything we do: dedicated to providing an excellent student experience delivering positive, life-changing outcomes.  

*University status awarded in or after 1992

The Department 

The Student Experience Team sits at the heart of UWL; working collaboratively with colleagues across the university but quite specifically with the Directorate and the Student Union to ensure students have a positive experience throughout their journey. 

We play a key part in executing successful inductions and enrolments throughout the year. Provide early interventions and campaigns directly to students to support them to stay on track with their studies. The team also provide bespoke provision for our Visa Holder students.

The University is a provider of both Higher Education (HE) and Further Education (FE) and we have an extremely diverse student body: http://www.uwl.ac.uk/about-us/how-university-works/student-profile

The Role 

To provide a high level of administrative support to the Student Experience Department and to be a professional first point of contact for the department.    

The role will play a key role in the smooth running of the department and will support administrative, HR, Finance and Facilities related tasks. Key functions will include preparing and disseminating information concerning the Student Experience Department areas of work, personnel, procedures, inductions, formal occasional and internal news, and dealing with international and external enquires. 

The post holder will contribute towards the provision of an effective, efficient and professional quality service within the Student Experience Team; working within the framework of the professional services department and the university’s strategic plans.

The Person

We are looking for an individual who is flexible, proactive and approachable coupled with excellent inter-personal, and communication skills. You will be highly organised and diligent with at least one years’ experience in an administrative role. Excellent IT skills are also essential.  

You will need to be able to develop highly effective working relationships with staff and students and ensure the smooth running of all aspects of our department from a student experience perspective. 

How to Apply 

To apply click on ‘Apply Online’ and fill out the application form. Further information about the application process can be found here: https://jobs.uwl.ac.uk/display.aspx?id=1253&pid=0  

Please email [email protected]   if you need any assistance with the application process.

Interviews are expected to be held in the week commencing Monday, 21 November 2022. 

Additional Information 

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. 

Please be advised that it is expected that appointment within a grade will normally be at the minimum point.

This post is not available for UWL students.

This position does not meet the University criteria for Skilled Worker sponsorship.

We will intermittently review the applications, therefore if successful, you will be shortlisted and contacted at any time. 

The University of West London reserves the right to close the role prior to this date should a suitable applicant be found.

Further details: