Sales & Marketing Manager at The O’Shaughnessy

• Develop and implement the annual marketing plan in order to grow audiences, community engagement, and revenue.
• Collaborate with the communication and marketing teams to maximize event potential and media exposure, establishing cross-marketing efforts which make use of the website, social media accounts, digital and print advertising, and radio and TV advertising as appropriate.
• Identify and pursue multi-year strategies to build audience and engagement.
• Manage all sales and patron services for events including box office and ticketing, concessions and merchandise sales, exhibiting great attention to detail and a high degree of accuracy.
• Oversee all box office activity and act as the point person for Etix system management.
• Lead a team of on-call staff and volunteers, ensuring that they are trained and scheduled for events in order to serve patrons, providing them with a seamless experience.
• Recruit and train volunteers, staff and student employees for on call front-of-house, usher and ticketing roles.
• Schedule on-call staff and volunteers to ensure that all events are sufficiently staffed including concessions and merchandise sales.
• Perform administrative tasks to ensure that staff are paid accurately, invoices are paid and billing for concession services.
• Ensure that current and upcoming shows are appropriately advertised on the marquee.

St. Catherine University in St. Paul, Minnesota, is a comprehensive Catholic university and home to one of the nation’s largest colleges for women, with associate and graduate programs for all genders. Founded by the Sisters of St. Joseph of Carondelet in 1905, the University integrates liberal arts and professional education within the Catholic traditions of intellectual inquiry and social teaching. Committed to excellence and opportunity, St. Catherine enrolls students in certificate, associate, baccalaureate, master’s and doctoral programs in traditional day and evening/weekend/online formats.

• Bachelor’s degree or four years of work experience that includes sales and marketing.
• Excellent customer service skills.
• Experience supervising hourly employees, students or volunteers
• Experience responding respectfully and effectively to people of all cultures.

• Experience working in sales or with the general public in a service role.
• Experience training, scheduling and managing a large on-call staff including delegation of duties.
• Experience working in a performing arts venue.
• Experience keeping calm and respectful in stressful situations.

We seek creative, adaptable staff who enjoy working in a university climate that promotes cultural diversity, multicultural understanding, and cultural fluency. Consistent with the university’s commitment to women, diversity and social justice, preference will be given to candidates who manifest these themes in their experience and service.