This role is for a talented and competitive, full-time telemarketing Call Center Representative who wants to start a career with a rapidly growing company. This role plays an important role in achieving our ambitious patient acquisition and revenue growth objectives by working as an outbound telemarketing Call Center Sales Representative.
Check out this pamphlet for a sneak peek into the life of an outbound Sales Call Center Representative at Oak Street!
Core Responsibilities:
Make outbound telemarketing calls to prospective patients
Make 300+ outbound calls daily and work to convert them to new patients
Understand patient needs and requirements and articulate Oak Street’s unique proposition
Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing
Understand Medicare Basics and insurance
Schedule initial doctor’s appointments with new patients and achieve daily/weekly/monthly quotas
Other duties, as assigned
What are we looking for?
Call center outbound sales experience and/or telemarketing
Comfortable in a base + bonus salary structure
Proficient in learning new technology and communication tools
Good attendance and time management skills are critical for success in this role
Experience working with, Salesforce.com, or similar CRM is preferred
Proficient with navigating multiple systems while speaking to prospects
Excellent listening and communication skills
Open to constructive feedback
Ability to multitask, prioritize, and manage time effectively
Coachable and a desire to learn a new industry
High School diploma or equivalent required; undergraduate degree preferred