Sales Associate – Tim Hortons (Auxiliary)

University of British Columbia

Staff – Union

Job Category
CUPE 116

Job Profile
CUPE 116 Hourly – Sales Attendant – Food Services

Job Title
Sales Associate – Tim Hortons (Auxiliary)

Retail UBC Food Services Student Housing and Community Services

Compensation Range
$21.62 – $22.83 CAD Hourly

Posting End Date
October 24, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

There are 5 positions available.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. 

Job Summary
Responsible for providing welcoming, professional and efficient service, taking payments and preparing food.
Organizational Status
Reports to unit Supervisor or Manager.
Work Performed

  • Takes customer food orders at counter or at tables; prepares and calculates bills for payment.

  • Enters customer orders in computer or cash register and accepts payment via cash, meal plan card, vouchers, debit, or credit card; distributes change and receipts as required; and cashes out as per UBC Food Services policies.

  • Recommends food inventory levels and calls in approved orders; assists in maintaining inventory.

  • Assists cooks in the preparation of food, such as, meat, vegetables, desserts, pastry sandwiches, salads and specialty items; portions, plates, wraps, and packs food items.

  • Prepares made-to-order sandwiches; plates, portions and dispensing food to customers in a serving line in accordance with pre-determined UBC Food Services or franchise standards.

  • Sets up service counter and replenishes supplies for sale, ensuring appropriate stock levels and proper stock rotation in refrigeration, storage and counter display units.

  • Busses tables and cleans tables, kitchen preparation areas, kitchen equipment and seating areas.

  • Assesses and ensures quality of finished product prior to serving customer.

  • Performs the duties of other food service workers on a relief basis as operationally required.

  • Maintains proper standards of sanitation and safety in accordance with FoodSafe, UBC policy and UBC Food Services safety guidelines.

  • Carries out any other related duties as required in keeping with the franchise qualifications and requirements of positions in this classification.

Consequence of Error/Judgement
Makes minor decisions related to sequence of duties; impact of errors is minimal.
Supervision Received
Works under general supervision and independently as required.
Supervision Given
Works under general supervision and independently as required.

Minimum Qualifications
Grade 10, a minimum one year of related experience or an equivalent combination of education and experience.

– Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

– Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

  • Must be available for weekday, evening and weekend shifts.

  • Must complete and pass specialized Tim Hortons Training Program.

  • This position may require moderate to medium lifting.

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