SAAS22-30 – Student Support & Experience (Money & Guidance) Advisor

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Student & Academic Services
Location:

Stoke Campus

Salary:  

£25,642 to £29,619
Per Annum – Full Time Permanent

Release Date:  

Monday 14 November 2022

Closing Date:  

Monday 21 November 2022

Reference:  

SAAS22-30

Who is Staffordshire University?  

We are the Connected University with 100 years of experience and ambition in becoming the UK’s foremost digital Institution. Our main campus is located in Stoke on Trent alongside our Centres of Excellence in Healthcare Education located in Stafford and Shrewsbury. Staffordshire University London’s Digital Institute is our first campus outside the Midlands.

With more than 10,000 Full Time Undergraduate and Postgraduate students on campus, we continue to drive innovation and change, aiming to positively disrupt our sector. For our University, it is about so much more than the numbers. In fact, if there’s one thing that sets us apart, it’s our people who are all #ProudToBeStaffs. Every one of our employees goes above and beyond to deliver on our connected mission, responding to the needs of our students, academic partners, businesses and society.  

Over the past 5 years, we have transformed ourselves into a Gold standard provider of teaching and learning, gaining historically high positions in the UK league tables. With digital skills being at our core, we strive for diversity in all its forms and play an important role in our local communities and regional economies.

About the role 

An exciting opportunity has arisen for a talented professional, to join Staffordshire University’s Student Support and Experience team, which is part of the Student Support and Wellbeing Service.  

The Student Support and Experience (Money & Guidance) Advisor will inform and advise on student funding, money management, exceptional circumstances, course transfers and break-in-studies, through a variety of media utilising and promoting Blackbullion, and support the team with the administration of Emergency Short Term Loans and Student Support Awards, while assisting with providing basic information to our international students.  In addition, you will provide excellent student support by participating in events, campaigns and initiatives throughout the year to support recruitment activities, retention and achievement of Staffordshire University students 

The postholder will work with the Student Support and Experience Manager, the Money & Guidance Practitioner and wider team in being adaptable and flexible with continually evolving specialist information, new initiatives developed from student feedback and benchmarking across the sector, utilising the latest technology and working partnership work with the Students’ Union  This will include implementing and utilising Blackbullion to promote money management, creating publications on money advice and guidance and promotion of the service across the student and staff community.

In return for your dedication, we have a competitive benefits package available

• Competitive incremental rates of Pay
• 32 days Annual Leave plus 11 days Bank Holiday and Discretionary days
• Excellent Pension Scheme
• Access to continued professional and personal development
• An opportunity to become part of the wider University community
• Access to an Employee Assistance Programme
• Discounted Health & Fitness Facilities on site at the Stoke Campus
• Discounted Travel by Rail or Bus, with the option of season tickets loans

We reserve the right to close any vacancies when we are in receipt of sufficient applications. All applicants are advised to complete and submit your applications as soon as possible.

Further details:

Staffordshire University is committed to promoting and enabling a positive culture where staff, students and visitors are confident to be their authentic selves. We focus on inclusion as a way to ensure equality of opportunity for all our people and to demonstrate our commitment to Equality, Diversity and Human Rights.

We promote applications from all sections of the community, regardless of background, belief or identity, recognising the benefits a diverse organisation can bring for the University. 

We particularly encourage applications from Black, Asian and Minority Ethnic (BAME) people, who are currently under-represented in the University workforce.