Rural Education Manager

Job Category
M&P – AAPS

Job Profile
AAPS Salaried – Educational Programming, Level B

Job Title
Rural Education Manager

Department
Rural Projects Continuing Professional Development Faculty of Medicine

Compensation Range
$6,068.92 – $8,724.25 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date
April 3, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Mar 18, 2025

This position is located within a health-care facility, therefore, the successful candidate will be required to provide verification of full vaccination against Covid-19 provided prior to the start date, as required by a provincial health mandate.

Job Summary

The University of British Columbia Faculty of Medicine’s Division of Rural Continuing Professional Development (UBC Rural CPD) strives to meet the continuing education and professional learning needs of rural and remote physicians in BC and beyond. The UBC Rural CPD Education Manager is a key member of the UBC Rural CPD team. As such, the incumbent contributes their creativity, project management and relationship building skills as well as their educational expertise to growing the education and innovation capacity of the Division. The incumbent works under the direction of the UBC Rural CPD Project Managers. The incumbent assists the organization in seeing and facilitating new opportunities for educational programs and other CPD initiatives and fosters partnerships with organizations concerned with rural medical practice and practice improvement.  In addition, the incumbent is responsible for developing plans to identify learning needs for practitioners and to create programs to meet these educational needs using current as well as new and innovative methods of delivery.

Key areas of Responsibility/Deliverables/Priorities:

• Builds understanding of medical context and develops appreciation for key factors affecting medical practice
• Understands the vision and mission of UBC Rural CPD
• Incorporates interprofessional teaching wherever possible, as directed by UBC Rural CPD leadership, taking into account advice from project advisory committees and partners.
• Maintains a close working relationship with key project partners (e.g., BC Health Authorities, Rural Coordination Centre of BC, and other key provincial and national partners)
• Supports educational development for a variety of practitioner audiences
• Leads the implementation and evaluations of a variety of educational projects for UBC Rural CPD
• Supports and integrates other UBC Rural CPD initiatives and educational opportunities
• Provides leadership and coordination at a project level for multiple outreach and innovation projects and communicates with stakeholders and policy makers
• Provides outreach and educational expertise that guides project development and agenda formulation
• Stimulates and fosters outreach and innovation excellence through business development collaborations; creativity and intellectual capacity
• Produces quarter and annual financial and written reports as required
• Works as a member of project team and integrates advice and suggestions from project advisory committee members
• Works with and identifies groups with similar education mandates to share lessons learned and align activities, where appropriate
• Sensitive to the unique contexts of rural and remote medicine in BC
• Looks for opportunities to collaborate with external stakeholders and adapt and deliver their existing CPD programs
• Engages in a positive way with health care professionals to build strong relationships
• Maintains a positive attitude and overall tact and discretion with the multiple stakeholders
• Builds community linkages in all projects and through all interactions and communications
• Demonstrates effective and appropriate communications through facilitative and effective conversations
• Thinks strategically about the overall project mandate and the integration of key stakeholders into UBC CPD project and programming
• Understands the use of technologies used to deliver CPD by distance

Organizational Status

The Education Manager reports to the UBC Rural CPD Project Manager. Some direction is taken from the Director of UBC CPD. The incumbent works in close alliance with external project partners, office personnel, other project coordinators and managers, physician associates and with the Managers of Finance-Administration and Director Conferences Services.

Interacts with various departments on campus, administrators of campus and hospital departments, funding agencies, policy makers, health administrators, agency leads, university faculty, and leaders as well as physicians and other health professionals in practice. 

Work Performed

Major Responsibilities – Project Level Tasks

• Assesses CPD content needs and learning style for BC physicians in a cost effective, on-going way, including both perceived and unperceived needs
• Develops educational strategies for meeting the educational needs of physicians
• Builds networks and positive relationships with key stakeholders and project partners
• Encourages and incorporates interprofessional education, including nurses, and other health care practitioners and providers
• Implements educational and evaluation strategies
• Identifies areas for new educational programs within the mandate of UBC Rural CPD
• Leads project evaluation activities to link evaluation with educational development
• Works with UBC CPD Director, UBC Rural CPD Project Managers, project advisors, and others to create project plans and proposals
• Provides guidance to physicians and others in the design, accreditation, and coordination of CPD events
• Develops and implements project management plan
• Refines and maintains project budget
• Develops plans, strategies, partnerships, and other ideas to make programs a reality 
• Assists the organization in seeing new opportunities and new partnerships 
• Creates, develops, and schedules programs
• Ensures marketing of UBC Rural CPD programming and projects is appropriately tailored to learners
• Develops marketing messages and copy for print and electronic media
• Ensures programs are financially viable by developing budgets, undertaking activities to amend plans based on projected revenue and by working with financial staff on post program financial statements
• Hires instructors and evaluates performance, negotiates salaries and fees; works with instructors to set objectives, review course objectives, and ensure continuity between courses
• Plans education, innovation, and research activities
• Works with physicians, nurses, and other allied health professionals in developing research instruments and evaluation tools
• Develops and conducts surveys
• Leads or oversees focus groups and conducts key informant interviews
• Assists in data preparation, collection, entry and analysis (qualitative and quantitative)
• Supports the preparation of abstracts, manuscripts, and reports (for conferences, funders, and peer reviewed publication) 
• Identifies and develops grant proposals/applications for UBC Rural CPD that would further support the work being done in an educational domain
• Engages physicians and other health care professionals as necessary for the success of an educational initiative
• Develops and maintains a positive and supportive relationship with project partners, organizations, faculty, and the community-based coordinators and health care providers
• Works with other UBC Rural CPD portfolios that synergize with vision of providing quality education to physicians and other health care professionals

Consequence of error/impact of decision

The incumbent will be required to show judgment and decision making, which has the potential to impact UBC CPD reputation, product viability, project funding, and the opportunity for future research development.  The ability to maintain a close working relationship with the VCH is essential to the success of this project. 

Exercising poor judgment and/or inappropriate lack of consultation has the potential to adversely affect the viability and validity of research projects, educational programs, projects, grant based funding or other means necessary to sustain itself. 

Supervision Received

The incumbent receives ongoing guidance and support from the UBC Rural CPD Project Managers and works under the general direction of the from the UBC Rural CPD Senior Manager.  Works with a high level of independence and is responsible for task planning and prioritization.  Meets monthly with senior staff to review performance and portfolio.  At a project level, receives direction from project leads, some of whom may not work in the same location.

Supervision Given

May on occasion be responsible for the supervision of research staff/assistant, temporary staff or technical staff.  This position requires working effectively within a relatively flat organizational structure with a significant degree of self direction.  Works with considerable autonomy on projects within portfolio. 

Minimum Qualifications

Undergraduate degree in a relevant discipline. Minimum of four years of related experience, or the equivalent combination of education and experience.

– Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

– Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

• University degree (Master’s degree/Project Management certificate preferred) in adult education, sociology, or another area that directly relates to the provision of continuing professional development for physicians in BC is preferred.  Educational implementation an asset. 
• Training in project management an asset.  Formal evaluation training an asset.  Experience with grant/proposal writing an asset.
• Related experience in adult education or continuing education programs is an asset 
• Experience in the CPD domain with particular sensitivity to the context of health care delivery and knowledge of the BC medical system contextualized to practice
• Ability to connect with physicians and other health care professionals
• Experience in an administrative role with demonstrated experience in a cost recovery environment 
• Experience in teaching adults an asset
• Computer experience required.  Working knowledge of both traditional and online methods of course delivery required 
• Demonstrated knowledge and expertise of information technologies and communications tools
• Demonstrated knowledge of effective instructional design 
• Database experience an asset; data analysis software (SPSS or equivalent) preferred 
• Experience with the requirements and procedures of educational research including experience with a variety of research traditions and methodologies
• Experience in working with the medical community
• Effective oral and written communication, interpersonal, project management, and organizational skills 
• Effective supervisory, organizational, and time management skills
• Ability to exercise tact and discretion 
• High level of proficiency in MS Word, Excel, PowerPoint as well as e-mail and Internet required
• Ability to prioritize work, multi-task, and to meet deadlines 
• Ability motivate employees and colleagues
• Ability to build relationships and work collaboratively with project leadership and partners as well as all others involved in the delivery of educational initiatives
• Demonstrated ability to work effectively both in a team environment and independently
• Ability to show initiative and good judgment
• Ability to travel

Working Conditions

Hybrid environment, with the physical space located off campus at Vancouver General Hospital.  Occasional travel within BC is a requirement of the position.  

Ability to work some evenings, weekends and/or occasional early mornings as required for program delivery.