Retail Services Assistant

Date Posted: 10/31/2022
Req ID: 28220
Faculty/Division: UofT Mississauga
Department: UTM: Hospitality and Ancillary Services
Campus: University of Toronto Mississauga (UTM)
Position Number: 00052945

Description:

About us:

The university’s second largest division, U of T Mississauga has 17 academic departments and offers 156 programs in 92 areas of study. Home to approximately 15,000 students and over 1,000 faculty and staff, the campus houses the Mississauga Academy of Medicine, Centre for Medicinal Chemistry and Institute for Management and Innovation. With its distinctive interdisciplinary programs such as forensic sciences and biomedical communications, U of T Mississauga offers a broad array of continuing education programs and professional masters programs. Established in 1967, the campus features award-winning architecture, robust community partnerships and a dynamic student environment set amongst 225 acres along the Credit River in Mississauga.

Your opportunity:

The Hospitality & Ancillary Services department oversees several contracted and self-operated services at U of T Mississauga. Reporting to the Manager, Retail Services, the Retail Services Assistant provides support for Hospitality & Ancillary Services by delivering of mail and print jobs, by ensuring that all vending machines are operational, by tending to the vertical farm, and by assisting with the operation of other retail services as required.

Your responsibilities will include:

• Updating and maintaining database records
• Photocopying and/or printing and passing on copies of exam materials
• Scanning records
• Applying established standards when operating equipment
• Following rules and procedural instructions when receiving, sorting and distributing mail
• Applying established standards when planting, maintaining, and fertilizing plant material

Essential Qualifications:

• High School Diploma or acceptable combination of equivalent experience.
• Minimum two years of related experience in production printing
• Excellent customer service skills
• Basic computer skills with Microsoft Office Suite and email
• Ability to occasionally lift up to 30kg and push/pull a cart with loads up to 100kg
• Ability to work outside in various weather conditions at least once per day

Assets (Nonessential):

• Customer service experience in a student and/or academic environment
• Experience with vending services
• Experience with mail sorting and delivery services

To be successful in this role you will be:

• Accountable
• Meticulous
• Multi-tasker
• Possess a positive attitude
• Problem solver
• Team player

Closing Date: 11/09/2022, 11:59PM ET
Employee Group: USW
Appointment Type: Budget – Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 05 — $47,204 with an annual step progression to a maximum of $60,366. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.