Reservations and Reception Advisors

An exciting opportunity has arisen for Reservations and Reception Advisors to join the Queen’s Accommodation team. 

You will play a pivotal role as part of the Queen’s Accommodation team for Student, Staff and Family Accommodation including conference and bed and breakfast guests (out of term) providing a courteous, efficient and effective service.

There are three accommodation sites, Elms BT1, (College Avenue), Elms BT2 (McClintock Street) and Elms BT9 (Elms Village).

You will be based in any of the three accommodation hubs and will be required to work flexibly and rotate locations regularly. You will work in a shift rota over 7 days, which covers the reception opening hours of 07.30 – 21:00 Monday to Sunday, 365 days per year. In recognition of the flexibility required, a shift premium of 18% is paid in addition to the salary – circa £3,736.98 per annum. 

For further information about the role including the essential and desirable criteria please click the Candidate Information link below.

At Queen’s, our people are at the heart of everything we do. As a staff member you will become part of a vibrant organisational culture, which will provide you with the opportunity to achieve your full potential and enhance your career through a continuous focus on learning and development.

There are permanent and temporary positions available.

We offer an excellent employment package that includes:

• Great terms and conditions
• Generous holiday entitlement of 8 weeks a year
• Attractive salary plus 18% shift allowance
• Attractive Pension scheme
• Family-friendly initiatives
• Career development opportunities
• Support for health & mental wellbeing

 
Queen’s University is committed to promoting equality of opportunity to all. We have created an inclusive culture by establishing staff networks such as iRise (Race) and PRISM (LGBTQ+) which help us progress equality.

We also subscribe to Equality Charter Marks such as the Diversity Charter Mark NI in addition to Athena Swan. For further information on our commitment to Equality, Diversity and Inclusion, please visit:  www.qub.ac.uk/diversity ; www.qub.ac.uk/qg i and www.qub.ac.uk/sites/StaffGateway/StaffNetworks/

Informal enquiries may be directed to Rachel Curry: rachel.curry@qub.ac.uk  

Candidate Information

 
About the Directorate

Attractive Reward Package

Information for International Applicants