Research Degrees Officer (Student Administration)

The Graduate School at Manchester Metropolitan University is seeking to appoint a Research Degrees Officer in the Student Administration Management team to provide high quality, professional administrative support for postgraduate researchers (PGR), academic staff and other stakeholders.

About you:

This opportunity will suit a proactive candidate with excellent interpersonal, organisational, and problem-solving skills, along with experience of delivering high-quality administrative support.  The candidate will have a passion for implementing continuous improvements to business systems and processes to support the provision of outstanding customer service.

Ideally you will have a demonstrable understanding of the UK Higher Education landscape and knowledge of the broad operational activities that underpin successful postgraduate research degrees support; however, we welcome transferable skills. 

The role:

We are looking for a confident, proactive candidate with a high degree of empathy who will be responsible for supporting the delivery of an excellent postgraduate researcher experience.

You will lead a small team within the wider Student Administration Management team in the Graduate School, providing day to day administrative support for postgraduate research programmes. You will support the Research Degrees Student Administration Manager to deliver a high-quality service for academic staff and PGRs, acting as the main point of contact for your area of responsibility. Building and maintaining strong and effective working relationships with academic staff and other stakeholders will be key to this role.

About the Department

Research and Knowledge Exchange (RKE) is a professional service Directorate with responsibility for the central management and delivery of the University’s research and knowledge exchange strategy. Made up of four departments; Research Development & Delivery, Research Environment & Impact, Graduate School and Business Engagement, staff work collaboratively to provide comprehensive support to faculties across the full breadth of research and business partnerships activities.

The post holder will join the Graduate School’s Student Administration Management team, supporting the Research Degrees Student Administration Manager to deliver high-quality administrative support for PGR students.

How to apply:

Please ensure that you include a detailed Covering Letter and CV with your application.  You should be clear about how you meet each relevant criterion in the person specification and give evidence of your experience within your Covering Letter.

For an informal discussion about the role, please contact Emma Stansfield, Research Degrees Manager, e.stansfield@mmu.ac.uk . 

In recognition of staff contributions to the University’s achievements during the 2021/2022 academic year, an additional discretionary payment of 2% per annum will be added to your salary until 31/07/23 in order to ensure consistency amongst existing and incoming staff.  This additional 2% will be paid pro rata in equal monthly installments, on top of your salary each month until 31/07/23.

Manchester Metropolitan University is committed to supporting the rights, responsibilities, dignity, health and wellbeing of staff and students through our commitment to equality, diversity and inclusion.

We promote applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits that a diverse organisation can bring and particularly encourage applications from groups which are underrepresented in the University workforce.

Hybrid working is offered for this role, where you will be able to work a proportion of time on campus and a proportion remotely.  We recognise the benefits and importance of an environment that supports flexible working and are open to conversations throughout the application process.