Request for Proposal (RFP) No. RFP-JTAP-045 – Teacher Performance & Teacher licensure System Expert

  • Contract
  • Jordan

Creative Associates International

REQUEST FOR PROPOSAL (RFP)

To: Offerors

From: Creative Associates International, Inc.

Subject Request for Proposal (RFP) No. RFP-JTAP-045 – Teacher Performance & Teacher licensure System Expert

Type of Award: Consultancy Agreement -Fixed Term award

Basis of Award: Best Value

RFP Issue Date: 28/03/2024

RFP Closing Date: 15/04/2024

RFP Closing Time: 4:00 PM – Local Time, Amman, Jordan

Reference: USAID Contract No. 72027821C00005

Enclosed is a Request for Proposal (RFP). Creative invites Individuals to submit a proposal for the Jordan- Technical Assistance Program (TAP) under the referenced USAID 72027821C00005, After the evaluation, as described herein, resulting in selecting a winning proposal, the issuance of an award is subject to successful negotiation of the terms and conditions and receiving USAID’s Contracting Officer consent, if required.

The requirements for this activity are described in the “Statement of Work” in Attachment I. Creative encourages individual to indicate its interest in this procurement by submitting a proposal according to the instructions in Attachment II “Instructions to Offerors”. Proposals will be evaluated based on the “Evaluation Criteria” in Attachment III. Creative will make an award to the responsible Offeror(s) submitting an offer which provides best value to the project: technical merit and price will be both considered.

To be considered, Offerors should submit a complete proposal no later than the closing date and time indicated above. Offerors should ensure that the proposals are well-written in English, easy to read, follow the instructions provided and contain only requested information.

Any questions should be submitted via email to [email protected] no later than April 2, 2024. No questions will be entertained if they are received by means other than the specified email address, and any communications to alternate e-mail addresses will result in the disqualification of the bidder. The solicitation number (listed above) should be stated in the subject line. Answers will be compiled and distributed on April 04, 2024.

Proposals must be comprised of one electronic copy of the Technical Proposal and one electronic copy of the Cost/Business proposal, sent in separate e-mails, and labeled with the above-stated RFP number and title. Submissions shall be delivered to:

Creative Operations Department

[email protected]

Sincerely,

Creative Operations Department

Attachments:

Attachment I : Statement of Work

Attachment II : Instructions to Offerors

Attachment III : Evaluation Criteria

Attachment IV : Proposal Cover Letter

ATTACHMENT I: STATEMENT OF WORK

Teacher Performance & Teacher licensure System Expert

  1. PROGRAM SUMMARY

The Technical Assistance Program (TAP), funded by the U.S. Agency for International Development (USAID), is a five-year education and youth project that seeks to transform the organizational culture and improve the abilities within the Ministry of Education and the Ministry of Youth to ensure officials can implement desired reforms. Creative and its partners will provide technical assistance in the development, roll-out, and tracking of policies and procedures to incorporate international best practices for public education and youth programming. Among the many activities in the Jordan Technical Assistance Program, it will support curriculum development, promote inclusive learning techniques, improve the skills of teachers and school managers, and other tangible activities that ultimately support changing the organizational culture within the two ministries and relevant agencies. The program will further support Jordan’s outreach and behavioral change communications initiatives that are aimed at creating a culture of reading, the inclusion of vulnerable children, and increased youth engagement.

  1. Consultancy service Summary:

TAP is seeking an experienced and highly qualified Teacher Performance & Teacher licensure System Expert to support the development of a comprehensive teacher appraisal and teacher licensing framework. This Expert will play a crucial role in enhancing the quality of teaching and fostering professional growth by developing a framework that will serve the goals of licensing and career advancement in alignment with the Economic modernization vision, National Education Strategic Plan (ESP) 2018-22, which is integrated into the National Strategy for Human Resources Development Strategy. This framework has the overarching objective of elevating the quality of teaching and fostering professional growth on a global scale. The Expert will contribute valuable insights and guidance drawn from their proficiency in teacher appraisal methodologies and best practices drawn from various international contexts in licensing. Furthermore, the system will delineate the roles and responsibilities of MoE team members involved in performance review, licensing, and career progression.

The Expert will coordinate with relevant MoE departments, Government entities, and TAP team to build from the current performance review and licensing framework based on the developed standards.

  1. Duties and Responsibilities:

  2. Develop a work plan that includes the necessary activities to launch and communicate the assignment in coordination with TAP’s HR lead.

  3. Conduct a desk review of the existing laws, regulations, and policies related to the MoE, such as national laws, current organizational structures and mandates, plans, Civil Service Bureau (CSB) regulations 2020, ESP, Teacher policy framework and its implementation Plan, continuous professional development Standards and curriculums, ranking system and TAP assessments and their findings Explore other documents relevant to the subject or as recommended by the MOE.

  4. Conduct a comprehensive review of the current, teacher and teacher assistants appraisal policies, practices, and tools at MoE.

  5. Analyze international best practices in performance and licensing systems and identify critical elements applicable to the MoE’s context.

  6. Develop a detailed framework for the appraisal and licensing system, including criteria, processes, timelines, evaluation methods, roles, and responsibilities.

  7. Propose guidelines or standards for selecting or developing tools, observation protocols, and self-reflection instruments.

  8. Suggest a methodology for connecting individual performance with institutional development, multi-racial instruction, ranking system and teacher licensure.

  9. Review Performance review Directorate mandates within Hurman resources management and submit recommendations to activate the directorate’s role.

  10. Guide the development of clear performance standards and indicators for effective teachers and teacher assistants.

  11. Develop teacher & leaders licensure guidance.

  12. Develop system implementation guidance for appraisal and licensing system.

  13. Required Qualifications:

  • The Expert should hold a bachelor’s degree or higher in education, educational leadership, organizational development, or a related field.
  • Strong writing skills are required for the Expert to document findings, develop comprehensive recommendations, and produce progress reports.
  • The expert should have extensive and demonstrated experience in designing, implementing, and appraisal and licensing systems at national & international level.
  • The expert should be well-versed in the latest trends, methodologies, and best practices in appraisal. & Licensing systems
  • The Expert should have the ability to interpret and apply complex education policies and regulations effectively.
  • The Expert should have at least 10 ten years of direct and relevant experience in the education sector, focusing significantly on teacher Performance Review
  • Experience in developing licensing frameworks. This experience should include working with educational institutions, ministries, or organizations on similar projects.
  • The expert must comprehensively understand various evaluation frameworks and assessment tools and licensing used in teacher appraisal.
  • A proven track record of working on similar projects related to the development of teacher appraisal and licensing framework.
  • The expert should have strong have strong analytical skills and be capable of providing valuable insights and guidance.
  • The expert should be able to analyze and select appropriate tools that align with the goals of the MoE and the global standards for teacher evaluation and teacher licensure.
  • Excellent communication skills are essential for the expert to effectively convey complex concepts, insights, and recommendations to diverse stakeholders, the ability to facilitate discussions and brainstorming sessions for educators and administrators.
  • The expert should demonstrate cross-cultural competence and the ability to work effectively in diverse cultural settings. Sensitivity to local contexts and practices is essential for successfully adapting and implementing the appraisal system.
  • The expert should be able to provide evidence of successful contributions to similar projects related to teacher appraisal, such as case studies, published reports, or testimonials from previous clients or employers.
  1. ESTIMATED PERIOD OF PERFORMANCE and LEVEL OF EFFORT (LOE)
  • ESTIMATED PERIOD OF PERFORMANCE: May 1, 2024 – Oct 30, 2024

* Creative anticipates issuing a Consultancy Agreement (CA) valid for a Period of Performance for approximately 6 Month.

  • LEVEL OF EFFORT (LOE): 60 Days
  1. Ordering Procedure

Purchases may only be made by Creative via written Fixed Price Level of Effort (LOE) Consultant Agreement.

Daily rates are based on an 8-hour working day. Any hours worked in excess of 8 hours will not be paid. Working days consisting of less than 8 hours shall be prorated accordingly.

  1. Key Working Relationships:

• This consultant will administratively report to the Operations and Security Manager and technically report to the Institutional Development and Automation Lead in TAP.

  • This consultant will technically report to the HR Management Lead and work closely with the designated team within the MoE & TAP. Regular check-ins, progress meetings, and communication channels will be established to ensure effective coordination. Deliverables are expected to be submitted via e-mail to the HR Management Lead coping operations department.
  1. PLACE OF PERFORMANCE Amman – Jordan

  2. RESULTS AND/OR DELIVERABLE/MILESTONE SCHEDULE

The performance benchmark will be based on the following task:

1) Desk Review, Research, and benchmark

Task 1.1 Introduction meeting and proposed workplan

Performance Benchmarks 1.1 PowerPoint with workplan (activities, time and responsibilities

Estimated LOE 5 days

Task 1.2 Conduct Desk Review

Performance Benchmarks 1.2 Inception report analyzing the current teacher appraisal system and suggesting modifications and potential risks/opportunities in implementation

Estimated LOE 5 days

Task 1.3 Conduct Meetings, field visits, and Focus groups with relevant team members

Performance Benchmarks 1.3 Conduct three field visits to directorates and schools (North, center, south)

Conduct meetings with HR, ETC, planning, public service, and administration commission.

Conduct Focus Group with technical committee

Estimated LOE 3 days

Task 1.4 Preparing a presentation to present the main findings and the approach the consultant will use to build the framework based on the desk review

Performance Benchmarks 1.4 PowerPoint to be shared with the TAP team and MOE to gather feedback

Estimated LOE 2 days

***2) Developing A comprehensive framework for the teacher appraisal system (***Estimated LOE 30 days)

Task 2.1

Develop a detailed framework for the appraisal and licensing system, including but not limited to criteria, processes, timelines, evaluation methods, roles, and responsibilities. Advise on selecting or developing appropriate assessment tools, observation protocols, and self-reflection instruments. Guide the development of clear performance standards and indicators for effective evaluation.

Performance Benchmarks 2.1 Framework for the teacher and teacher assistant’s appraisal system

Task 2.2 Proposed Performance review Directorate within HRM mandates

Performance Benchmarks 2.2 Performance review Directorate mandates

Task 2.3 Proposed methodology to connect individual performance with institutional development, multi-racial instruction, ranking system and teacher licensing

Performance Benchmarks 2.3 Methodology to connect individual performance with institutional development, multi-racial instruction, ranking system and teacher licensing

3) Developing A comprehensive teacher & leaders’ guidance and implementation plan for licensing

Task 3.1 Develop teacher & leaders’ guidance for licensing.

Performance Benchmarks 3.1 teacher & leaders’ guidance for licensing.

Estimated LOE 5 days

Task 3.2 Develop system implementation guidance for appraisal and licensing system

Performance Benchmarks 3.2 Implementation guidance and plan for appraisal and licensing system

Estimated LOE 5 days

4) Final report

Task 4.1 Present a comprehensive and detailed progress report, including the findings of the desk review, recommendations, approaches, and best practices,

Performance Benchmarks 4.1 Final report including the findings of the desk review, recommendations, approaches, and best practices

Estimated LOE 5 days

Estimated Timeline TBD

The above LOE/Working days are tentative and subject to decrease depending on program needs.

How to apply

Attachment II

INSTRUCTIONS TO OFFERORS

  1. General Instructions

These Instructions to Offerors will not form part of the offer or of the Agreement. They are intended solely to aid Offerors in the preparation of their proposals. Read and follow these instructions carefully.

  1. The proposal and all corresponding documents related to the proposal must be written in the English language, unless otherwise explicitly allowed. Additionally, all proposals should be single-spaced with clear section headings, and be presented in the order specified in Attachment III – Evaluation Criteria.
  2. Proposals must include only the Offeror’s own work. No text should be copied from sources outside of your organization, unless those sources are adequately cited and credited. If Creative determines that any part of the proposal is plagiarized from outside sources, the Offeror will be automatically disqualified.
  3. Proposals and all cost and price figures must be presented in local currency or USD. All prices should be gross of tax.
  4. The Offeror must state in their Proposal the validity period of their offer. The minimum offer acceptance period for this RFP is 90 days after the closing date of the RFP. If an Offeror has provided a validity period of less than 90 days, they will be asked to revise this. If the Offeror does not extend the validity period, their proposal will be rejected. Creative reserves the right not to make an award.
  5. The Technical Proposal and Cost Proposal must be kept separate from each other. Technical Proposals must not make reference to cost or pricing information at any point. This will enable in order the technical evaluation to be made strictly on the basis of technical merit.
  6. No costs incurred by the Offerors in preparing and submitting the proposal are reimbursable by Creative. All such costs will be at the Offeror’s expense.
  7. Responsibility Determination: Award shall only be made to “responsive” vendors. To enable Creative to make this determination, the Offeror must provide a cover letter, as provided in Attachment IV.
  8. Late Offers: Offerors are wholly responsible for ensuring that their Offers are received in accordance with the instructions stated herein. A late Offer will be recommended for rejection, even if it was late as a result of circumstances beyond the Offeror’s control. Late offers will only be considered at Creative’s Procurement Department’s discretion.
  9. Modification/Withdrawal of Offers: Offerors have the right to withdraw, modify or correct their offer after it has been delivered to Creative at the address stated above, and provided that the request is made before the RFP closing date.
  10. Disposition of Proposals: Proposals submitted in response to this RFP will not be returned. Reasonable effort will be made to ensure confidentiality of proposals received from all Offerors. This RFP does not seek information of a highly proprietary nature, but if such information is included in the Offeror’s proposal, the Offeror must alert Creative and must annotate the material by marking it “Confidential and Proprietary” so that these sections can be treated appropriately.
  11. Clarifications and Amendments to the RFP: Any questions regarding this solicitation must be emailed to [email protected]. No questions/clarifications will be entertained if they are received by another means. The solicitation number should be stated in the subject. Responses will be complied and emailed to the requesting potential Offeror and will be sent to all offerors that requested this RFP or re-posted publicly if offered as a full and open competition.
  12. Creative anticipates that discussions with Offerors will be conducted; however, Creative reserves the right to make an award without discussions. It is strongly recommended that Offerors present their best offer.

Failure to agree and comply with any of the above specifications will result in the Offeror being considered unresponsive and the proposal may be rejected.

  1. Submission of Proposal:

Proposals must be submitted in two separate e-mails:

  • E-mail 1 – Technical Proposal
  • E-mail 2 – Cost proposal
  • Each e-mail should be clearly labeled with the RFP number and project title.
  • Proposals must be delivered no later than the specified date/time.

Offerors who do not submit their technical and cost proposals separately may be automatically disqualified.

  1. Content of Proposal:

The proposal shall be comprised of Three sections:

  1. The Cover Letter (Attachment IV)

  2. The Technical Proposal

  3. The Cost/Business Proposal

  4. The Cover Letter: should be on the Offeror’s letterhead and MUST contain the information requested in Attachment IV.

  5. Technical Proposal:

    1. The Technical Proposal is the opportunity for the Offeror to demonstrate that the Individual is “technically capable” of implementing the activity and should demonstrate the Offeror’s understanding of and capabilities to carry out the work, and address the key issues described in the Evaluation Criteria in Attachment III.
    2. The Technical Proposal should be divided into clearly separate sections following the same order of the Evaluation Criteria in Attachment III. A mis-ordered proposal that makes information hard to find will result in lower scores.
    3. If an Offeror submits a proposal that fails to respond to the majority of the information requested in this RFP, as outlined specifically in the statement of work and the evaluation criteria, the Offeror’s proposal will be automatically disqualified.
  6. The Cost Proposal: must be submitted separately from the technical proposal and will primarily indicate the cost for performing the work, Daily rate subject to 5% income tax deduction.

Failure to comply with any of the above points will result in the Offeror being considered “unresponsive” and the proposal may be rejected.

If an Offeror provides insufficient information in their technical and/or cost proposal, Creative reserves the right to request additional information, or to request a revised proposal from the Offeror, if necessary.

Creative reserves the right to make no award, or multiple awards, under this RFP.

Attachment III

EVALUATION CRITERIA

  1. BASIS OF AWARD:

  2. A Creative will evaluate proposals on a best value basis, in accordance with the Federal Acquisition Regulations (FAR) Subpart 15.1 – Source Selection Processes and Techniques. In all solicitations, Creative will consider and conduct an evaluation on the basis of both technical and cost submissions. The relative importance of these two factors places technically above cost. In rare cases, Creative may also award to an offeror other than the highest technically rated Offeror or the lowest price Offeror, in accordance with FAR 15.101-1.

  3. The award will be made to the Offeror whose offer presents the Best Value which is the optimal combination of technical merits and reasonable cost and does not exceed the internal budget established for this effort. Proposals will be scored on technical factors first. Only the Cost/Business proposals of those offers that surpass the minimum qualifying score of 70 points in the technical evaluation will have their Cost Proposal reviewed. Those that do not reach this qualifying score in the Technical Evaluation will be considered non-competitive and their Cost/Business proposals will not be considered.

  4. EVALUATION CRITERIA

  5. Technical Competence – presented in the Technical Proposal.

The award will be given to the person who achieves the highest score within the following competitive criteria.

  1. Qualifications and education: 45 points
  2. Past Performance: 30 points
  3. Technical Proposal: 25 Points

As described in table below: The evaluation will be done according to the criteria shown in the table:

Requirement 1 The applicant must attach any evidence of experience and success stories, case studies, and published reports to support his/her file with the CV.

  • The Expert should hold a bachelor’s degree or higher in education, educational leadership, organizational development, or a related field.
  • Strong writing skills are required for the Expert to document findings, develop comprehensive recommendations, and produce progress reports.
  • The expert should have extensive and demonstrated experience in designing, implementing, and appraisal and licensing systems at national & international level.
  • The expert should be well-versed in the latest trends, methodologies, and best practices in appraisal. & Licensing systems
  • The Expert should have the ability to interpret and apply complex education policies and regulations effectively.
  • The Expert should have at least 10 ten years of direct and relevant experience in the education sector, focusing significantly on teacher Performance Review
  • Experience in developing licensing frameworks. This experience should include working with educational institutions, ministries, or organizations on similar projects.
  • The expert must comprehensively understand various evaluation frameworks and assessment tools and licensing used in teacher appraisal.
  • A proven track record of working on similar projects related to the development of teacher appraisal and licensing framework.
  • The expert should have strong have strong analytical skills and be capable of providing valuable insights and guidance.
  • The expert should be able to analyze and select appropriate tools that align with the goals of the MoE and the global standards for teacher evaluation and teacher licensure.
  • Excellent communication skills are essential for the expert to effectively convey complex concepts, insights, and recommendations to diverse stakeholders, the ability to facilitate discussions and brainstorming sessions for educators and administrators.
  • The expert should demonstrate cross-cultural competence and the ability to work effectively in diverse cultural settings. Sensitivity to local contexts and practices is essential for successfully adapting and implementing the appraisal system.

Points Available 1 45

Item 2 Past Performance/ Reference Check

Requirement 2 Document and summarize your proven track record of successfully implementing similar activities clearing using the above technical qualification to include a description of similar services provided in the past and any lessons learned that will be incorporated into the activity described in this RFP. Offerors with past performance using the mentioned above technical qualification, in the same geographic area and/or of similar scale to the activity described in this RFP will be scored more favorably than offerors that do not meet these criteria.

Points Available 2 30

Item 3 Technical Proposal

Requirement 3 The applicant must prepare a technical proposal that covers -but not limited to:

  1. Understanding the scope of work.
  2. Methodology: Explanation of the approach addressing the Technical required output.
  3. Action plan: should include milestones, deliverables, outputs, and timeframe.

Considering that it should not exceed 2-3 A4 pages.

Points Available 3 25

Total points 100

If an Offeror submits a proposal that fails to respond to the majority of the information requested

in this RFP, as outlined specifically in the statement of work and the evaluation criteria, the Offeror’s proposal will be automatically disqualified.

Past Performance /Reference check (At Least 3)

  1. (a) Activity Title
  2. (b) Location(s) of activity
  3. (c) Synopsis of the activity and its relevance to this RFP
  4. (d) Performance period (date, duration and if completed on schedule)
  5. (e) Prime or Subcontractor?
  6. (f) Amount for the activity
  7. (g) Name & Contact Info (E-mail and phone) of client

Cost Reasonableness & Financial Capability – presented in Cost Proposal. Not Scored.

Submit fully burdened rates for each category, including illustrative consultant rates Creative’s review of the Cost Proposal shall determine if the overall costs proposed are realistic for the work to be performed, reflect a correct understanding of the project requirements, and are consistent with the Offeror’s Technical Proposal. Creative will also review individual line items and determine if they are allowable, allocable, and reasonable.

If an Offeror submits a proposal that fails to respond to the majority of the information requested in this RFP, as outlined specifically in the statement of work and the evaluation criteria, the Offeror’s proposal will be automatically disqualified.

Creative reserves the right to request additional supporting documentation or a revised proposal from an Offeror if insufficient information has been provided in the Offeror’s technical and/or cost proposal. If the requested information is not provided, Creative has the right to disqualify the firm from further consideration.

ATTACHMENT IV

FORMAT FOR PROPOSAL COVER LETTER

City, Country

To: Creative Procurement Team

Dear Sir / Madam:

We, the undersigned, offer to undertake the [Insert RFP No], [Insert project title], in accordance with your Request for Proposal dated [Insert MM/DD/YYYY] and our Technical and Cost/Business Proposal submitted herein.

Offeror personal details are as follows:

  1. Offeror’s Name
  2. Offeror’s Address
  3. Telephone #/Cellular Phone #, Email address:
  4. Copy of the offeror ID

Our proposal shall be binding upon us, subject to any modifications resulting from negotiation, up to expiration of the validity period of the proposal. We understand you are not bound to accept this or any Proposal you receive.

The Offeror also certify that:

  1. is able to comply with the described delivery or performance schedule, taking into consideration all existing commitments and constraints.
  2. has a satisfactory performance record.
  3. has a satisfactory record of integrity and business ethics.
  4. has the necessary technical capacity, as per Attachment III.
  5. otherwise, qualified and eligible to receive an award under applicable laws and regulations.

Sincerely,

Authorized Signature:

Name and Title of Signatory:

Date:

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