REMOTE: Sr. Epic Reporting Analyst

Description – External

About City of Hope
City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.
Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution.  AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.
A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

City of Hope’s commitment to Diversity, Equity and Inclusion
We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities.  Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work — and that our teams align with the people we serve in order to build trust and understanding.  We are dedicated to fostering a community that embraces diversity – in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.

** This is a Fully Remote Opportunity. You may sit at any of the 48 States **

Position Summary
The Epic Reporting team at City of Hope functions as the primary support team and contact for Epic reporting. Reporting into the Reporting Manager, the Epic Reporting Analyst will work with various customers to understand and document complex requirements, design and implement reports, and coordinate issues that arise during the reporting project.  The Senior Reporting Analyst will be responsible for the essential functions listed below.

Key Responsibilities include:

• Designs and developments moderately complex reporting solutions
• Performs in-depth and precise investigation and documentation of operational & report specifications
• Functions as the primary support contact and expert for Epic reports.
• Defines requirements and develops standard reports
• Develops data extracts
• Creates dashboards
• Works with team members, users, and others to triage requests
• Conducts report testing and data validation
• Serves as the primary contact to troubleshoot problems and questions from end-users regarding reports and reporting functions
• Provides excellent service to both internal and external customers
• Provides status reports to management when required.
• Attends meetings as required and participates on committees as directed.
• Maintains a positive image when dealing with department personnel and other City of Hope employees.
• Develops and documents internal procedures and establishes change control processes for development, modification and retirement of reports
• Provides guidance and serve as a technical resource to more junior level (Epic Report Writer I& II) staff
• Participates in interviews and makes recommendations as to who should be hired
• Functions with a high degree of autonomy
• Leads others to adhere to established industry best practices, standards, and quality.
• Understands strategies, determines business needs, and participates in planning and implementing Epic upgrades.
• Other duties as assign.

Basic education, experience and skills required for consideration:

• Bachelor’s Degree – preferably in computer science, business administration, finance, healthcare administration or related field.
• Experience may substitute for minimum education requirements
• 5+ years healthcare experience in a technical, clinical or revenue cycle operations role
• 4-7 years of SQL Server

Required Certification/Licensure:

• Epic certification in 2+ relevant Epic Modules

Additional Information:

• As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
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• Posting Date: Oct 17, 2022
• Job Field: Information Technology
• Employee Status: Regular
• Shift: Day Job