Rehab Administrative Officer – 118712

UCSD Layoff from Career Appointment: Apply by 9/14/2022 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 9/23/2022. Eligible Special Selection clients should contact their Disability Counselor for assistance.

This position will report to the Assistant Director of Outpatient Rehab, and be directly involved in managing and performing a variety of administrative services including but not limited to; maintaining Rehab charge validation work queues, assisting in scheduling front desk staff for Rehab Clinics, communicating and partnering with referring departments to ensure excellent patient care, and utilizing EPIC and other web based programs in order to carry out departmental tasks. This position will also help create, maintain, and communicate training documents and processes for our Front Desk scheduling staff. In addition, utilizing process improvement concepts to improve the quality of administrative work across all Rehab Clinics.

• Administers a defined operational program or activities which may include some of the following functions: finance, facilities, payroll, training, human resources, communications, informational technology or safety.
• Manages Rehab Call out process, ensuring clinic communication regarding providers who are out of office
• Assists in the scheduling and coordination of Front Desk staffing resources between Outpatient Rehab Clinics.
• Assists in Provider Template management
• Assists with departmental time card revisions
• Review and correct Rehab Charge Validation work queue
• Functions as a resource on issues such as researching complex scheduling and referral discrepancies, escalated customer service problems and vendor concerns.
• Participates in the development and revision of front desk, scheduling processes and training resources
• Conducts trend analyses and helps develop resulting recommendations.
• Other duties as assigned.

• Bachelor’s degree or other appropriate certification in business, healthcare administration or related area; and/or equivalent combination of experience/training.

• Minimum of two (2+) or more years of experience working with insurance authorization, insurance verification, and scheduling procedures.

• Experience and working knowledge of common computer application programs, including Microsoft Word and Microsoft Excel.

• Proven experience in billing and coding with Rehabilitation Services.
• Proven leadership experience and relevant Rehabilitation Services financial knowledge.
• Experience with project management including program development, statistical analysis, departmental liaison responsibilities.

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

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UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

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