Registry School Services Academic Officer Salary: Starting from £33,661 per annum inclusive of London Weighting Closing Date: 27/10/2023 Reference: 3025-23-PS

University of East London


Stratford Campus


Starting from £33,661 per annum inclusive of London Weighting

Post Type: 

Full Time

Post Type: 


Closing Date:

Friday 27 October 2023



University of East London

Founded in 1898, we at the University of East London (UEL) are proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We’re committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future.

But we can’t achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you’ll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.

About Us

The Academic Registry comprises around 70 members of staff across seven separate departments who together manage all core aspects of the student lifecycle from the moment the student is formally registered with the University through to award and graduation. The specific focus of the Registry School Services Team is on delivering customer service excellence through the management and effective ownership of core academic support systems across UEL’s six academic Schools, academic clusters and individual academic colleagues.

About the Job

The post offers an exciting opportunity to work in a busy and varied academic environment supporting the student experience.  Working closely with the academic team you will be responsible for a portfolio of academic courses, overseeing the module diets and timetabling processes, as well as the interpretation and implementation of university-wide initiatives and providing support and advice to staff (both academic and professional) on UEL’s regulations, procedures and policies.

About You

We are looking to recruit an Academic Administrator to join the Registry School Services Team    based in the School of Psychology.   The focus of the Team is on delivering customer service excellence through the management and effective ownership of core academic support systems for Schools, academic teams and individual academic colleagues.

The role is classified as hybrid and when on campus you will be based in a shared office environment primarily at our Stratford campus and the role holder will be expected to work in a proactive, flexible and cooperative manner. Successful candidates should have a good general education (A-Level standard or equivalent), keen appreciation of providing a high level of customer service, along with strong IT skills, a good standard of written and oral communication skills and the ability to prioritise work and network effectively. Relevant previous experience supporting the provision of learning and teaching within the Higher Education sector would be advantageous.  You will also be expected to provide cover for other team members and carry out any other duties as are within the scope, spirit and purpose of the job. 

Benefits Package

Here at UEL we understand it’s about more than just a salary. It’s about the entire package on offer along with our outstanding work environment and inclusive culture. We know the market rates for this vacancy and will offer a genuinely competitive salary DOE.

We care deeply about your wellbeing and our benefits includes: 20% pension (4% from you, 16% from us), 25 days holiday (plus 3 days over Christmas) plus bank holidays, hybrid working for most positions, and we’re always open to consider flexible working arrangements. We have a shared success bonus of £4,250 pa, subsidised gym membership, 3 times base salary life assurance, a cashback healthcare scheme and wide variety of other generous benefits including discounts on: Apple and Samsung products, holidays, clothing, fitness, lifestyle, dining out and weekly shopping.

Equal Opportunities

UEL is an inclusive equal opportunities employer and are proud of our Equality, Diversity, and Inclusivity achievements, including: zero gender pay gap, members of Stonewall and have won Athena Swan awards. We expect all employees of UEL to accept our EDI policy and will not tolerate discrimination in any form.

So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and committed to success, we want you to apply today!

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To contact the recruitment team please phone +44 20 8223 3000 x 4600 or e-mail [email protected]

CVs without a completed application form will not be accepted.

At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.

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