Registry and Academic Affairs Manager (Reporting, Data & Service Support)

Reference

REG280422

Closing Date

Sunday, 16th October 2022

Job Type

Administrative Professional & Managerial

Department

Registry and Academic Affairs

Salary

£32348 to £43414 per annum (pro-rata if applicable) depending on skills and experience. Salary progression beyond this scale is subject to performance.

What will you be doing?

We are seeking a colleague to join us in Registry & Academic Affairs (RAA) in the role of Manager in Reporting, Data and Service Support. The role will sit in the External Reporting & Systems team, with an emphasis on continual improvement of our use of technology, systems, staff technical capability and access. Activities will include working in collaboration with others to prepare requirements, find solutions, support testing and first use. Developing networks within RAA and the wider University will be essential to seek out good practice, as you work to improve processes through the adoption of new tools, functionality or improving staff skills. 

You will work with a wide range of stakeholders, some of whom will inhabit a data/technical sphere, but many of whom will focus more on the operational and student support functions.

More detail about the team, key relationships for the postholder and requirements for the role are available in the role profile and faculty brochure.  

What qualities are we looking for?

You will be skilled at picking up knowledge and understanding of systems and tools. Enabling you to provide expert support, advice, and guidance to colleagues on technical and system matters. You will have a commitment to continuous improvement, enabling you to be an ambassador for the team by adopting a proactive, positive and forward-thinking approach.   

You will be good at communicating complex issues and presenting technical information in understandable formats appropriate to your audiences. Enabling you to bridge the gap between the technical and the daily users in ways that ensure consistency in service delivery.

You will be able to quickly establish your credibility and form positive working relationships. Working with, and influencing, peers and colleagues at all levels to achieve positive outcomes 

You will be comfortable working with complex systems and datasets with the ability to use both to analyse situations, do root cause analysis and solve problems. You should enjoy sharing good practice, making sustainable contributions and upskilling others either with new tools, materials or skills. 

You should enjoy keeping up to date with new releases and updates to the tools we have access to and proactively thinking of ways that these might enhance our work and the services we offer.

Why work with us?

• Agile working across our Service Centres and offices, as well as remote working from home for part of the week
• Generous holiday entitlement of 30 days plus standard bank holidays and five University closure days. 
• A benefits package including contributory pension scheme and the opportunity to take advantage of salary sacrifice options, enabling you to save money on childcare, shopping, and services. 
• Our reward scheme grants bonuses of numerous values for exceptional work. 
• We are committed to staff development through the provision of training, continued support, and career progression opportunities.  

This role is available on a permanent basis. Hours of work are full-time (36.25 hours); however, applications are also welcome from candidates wishing to work part-time (minimum 29 hours per week). Please specify in your application if you wish to work part time and the number of preferred hours. Arrangements for job share would be considered.

Want more information?

Please browse our web pages to find out more about the work we do in Registry & Academic Affairs, our teams and our strategy and values. More information can also be found in the Role Profile and Faculty Brochure.

Informal enquiries may be addressed to David McDermott ([email protected]). If you are considering the role, please do get in touch and I’ll do my best to answer your questions. Please note that applications sent directly to this email address will not be accepted.

Our University is a supportive, inclusive, caring and positive community. We warmly welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. We welcome applications from UK, Europe and from across the globe. For more information on the support we offer our international colleagues, see our Moving to Nottingham pages.

For successful international applicants, we provide financial support for your visa and the immigration health surcharge, plus an interest-free loan to help cover the cost of immigration-related expenses for any dependants accompanying you to the UK. For more information please see the our webpage on Financial support for visas and the immigration health surcharge .