Registration and Shared Services [Hybrid] Associate
University of Pittsburgh
Registration and Shared Services [Hybrid] Associate
Office of the Registrar – Pennsylvania-Pittsburgh – (22007939)
The Registration & Shared Services Associate position requires a service orientation toward a variety of office constituents, including students. Knowledge of University policies and procedures is preferred. Good communication skills are required for responding to in-person, telephone, and email inquiries regarding academic records and the interpretation of University policies and procedures. The ability to exercise independent judgment is a must. Duties include processing various registration-related requests, answering questions across the breadth of the office, updating confidential student information, investigating and responding to current and prior term inquiries, and guiding individuals through the basic navigation of PeopleSoft/HighPoint CX.
Ability to learn and comprehend policies and procedures, using sound judgement when applying them to a myriad of situations. Ability to communicate effectively both orally and in writing. Attention to detail. A Bachelor’s Degree or experience providing service within a higher education setting is preferred.
The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets. The University of Pittsburgh requires all Pitt constituents (employees and students) on all campuses to be vaccinated against COVID-19 or have an approved exemption. Visit coronavirus.pitt.edu to learn more about this requirement.Assignment Category: Full-time regular
Job Classification: Staff.Administrative Support.III Non-Exempt
Campus: Pittsburgh
Minimum Education Level Required: High School Diploma or GED
Minimum Experience Level Required: 1-2 years experience
Work Schedule: Monday – Friday, 8:30 a.m. – 5:00 p.m.
Work Arrangement: Hybrid: Combination of On-Campus and Remote work as determined by the department.
Hiring Range: TBD based on qualifications
Relocation Offered: No
Visa Sponsorship Provided: No
Background Check: For position finalists, employment with the University will require successful completion of a background check
Child Protection Clearances: Not Applicable
Required Documents: Resume, Cover Letter
Optional Documents: Not Applicable
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