Receptionist

Grade 4 £21,197 – £23,144 (per annum pro rata) together with NEST pension benefits.

Location – Bay and/or Singleton Campus as required

Contract: Permanent

 Hours of Work: 35 hours per week (part time hours will be considered)

The Faculty of Humanities and Social Sciences is looking to appoint two people in to two highly rewarding and important receptionist roles within our staff community.

 The Faculty of Humanities and Social Sciences is one of three faculties within Swansea University, is based across two campus locations (Singleton and Bay) and is home to the School of Law, School of Culture and Communication, School of Social Sciences and School of Management.  

 As a Faculty we are proud of our welcoming and inclusive community that pursues scholarship, research and innovation that benefits society, and which promotes a student experience that enables our students to become highly skilled, socially aware global citizens.  As a Faculty we make significant contribution to the University’s cultural and civic mission work and are committed to promoting our Welsh language and culture.

 The Receptionist role supports the effective running of day-to-day operations within the Faculty; acting as a focal point for enquiries and stakeholder engagement in person, over the phone and via digital platforms, the role holder will be an integral part of of the staff community, enabling positive interactions and experiences for all who interact with the Faculty of Humanities and Social Sciences.  The Receptionist role is part of the Faculty’s Technical, Infrastructure and Environment team, a diverse team that works together in a bid to set the conditions for success, and provide a dynamic service fit for a fast paced, varied and developing business.

 The Faculty of Humanities and Social Sciences is looking for candidates that have a genuine interest in helping people, enjoy and have the capability of solving problems (autonomously, collaboratively and via effective signposting), and hold a pro-active, can-do attitude.

 The successful candidate should be able to work to the Universities Values. Key experience in providing professional, efficient and customer focused services. A Full job description is attached.

 The University is committed to supporting and promoting equality and diversity in all of its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation.

 Please note this job is also being advertised to a pool of colleagues internally as part of our University commitment to employee redeployment.  Should this post be filled from this route then you will receive an email confirming this. If you do not receive an email, please assume that your application is still in process.

 To apply for this position please complete the online application and provide key examples of how you meet the essential experience/knowledge and skills criteria in the person specification.