Quality Engineer in Waterloo, Ontario

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

Overview

Are you looking for unlimited opportunities to develop and succeed? Are you looking for a flexible and supportive environment with work that challenges you, and helps our customers achieve their dreams and aspirations? We are seeking an experienced and motivated Quality Engineer who can learn with agility in order to develop, maintain and continuously evolve test automation scripts and implement testing in a dynamic and fast paced environment.

What Work Would I be Doing?

As a self-directed, accountable and skilled Quality Engineer who is passionate about software quality and automation, your responsibilities will include:

• Identify and build test strategies, plans, cases and scripts that ensure quality and coverage through functional, integration, end to end and performance testing of complex systems and/or individual components

• Maintain, evolve and continually improve automated test scripts and coverage using a variety of automation tools and technologies

• Complete manual tests that could not be automated

• Adhere to Quality Engineer standards and processes as well as audit requirements

• Analyze defects and ensure that system tests are successfully completed, documented and all issues are resolved

• Participate in code reviews, share skills and techniques with others

• Collaborate with Software Engineers, Quality Engineers, Technical Analysts, Business partners and external 3rd party vendors using Agile/Waterfall methodologies

• Validate during production releases to ensure changes implemented successfully and no impact to end users

Qualifications:

• Bachelors in Computer Sciences/Engineering or equivalent

• 3+ years of QE experience developing/coding and implementing test automation scripts for distributed microservices/APIs

• Experience with Automation technologies such as Selenium, DevTest, TestNG, Jenkins, Cucumber, JMeter, Postman, GitHub and other testing frameworks and tools

• Proven record working with Object Oriented Programming Language such as Java, JavaScript .NET, Node.js/React, Python

• Sound knowledge of quality assurance practices, automation, tools and techniques and how to apply them

• Experience with Agile practices and tools such as JIRA and Confluence

• Experience writing sophisticated test plans and test cases including how to apply risk based testing principles

• Ability to identify productivity and efficiency improvements as well as quickly and easily adapt to change

• Excellent communication including effective facilitation and presentation skills

• Strong planning, organization, risk management and problem solving skills

• Solid communication and interpersonal skills

• Strong collaborator

Additional assets that are nice to have:

• Software testing certification (e.g. CSTE)

• Agile certification (e.g. CSM)

• Knowledge and experience with DevOps, Continuous Integration, Continuous Deployment and other approaches to accelerate the delivery

• Experience with BDD is an asset

What can we offer:

Competitive salary and benefits packages. A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills. A focus on growing your career path with us. Flexible work policies and strong work-life balance. Professional development and leadership opportunities.

Our commitment:

• Values-first culture: We lead with our Values every day and bring them to life together.

• Boundless opportunity: We create opportunities to learn and grow at every stage of your career.

• Continuous innovation: We invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity, and Inclusion: We foster an inclusive workplace where everyone thrives.

• Championing Corporate Citizenship: We build a business that benefits all partners and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Waterloo, Ontario

Salary range is expected to be between

$74,270.00 CAD – $137,930.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.