Quality Control Tester & Documenter

If you want to make a positive impact in the lives of Oklahomans, join us at the Center for Public Management (CPM) because that is what we do daily. CPM is a department within the College of Continuing Education at the University of Oklahoma. We provide public sector agencies, staff, service providers, clients and community partners training, research and consultant support for professional and programmatic development. We deliver cost-effective, customer-oriented solutions that are tailored to meet unique needs and situations.

The Quality Control Tester & Documenter conducts a quality review of new and modified software application changes that are used within a large scale automated system using a structured user acceptance and quality assurance testing methodology.

This position may be eligible for remote or hybrid work.

This position requires a background check that involves a national search and fingerprint search to be eligible for employment. Results of the completed background check will be provided to the funding sponsor for their records.

Required Education: Bachelor’s Degree, AND: 

• 24 months experience in quality improvement and compliance.

Equivalency/Substitution:  Will accept 48 months related experience in lieu of the Bachelor’s degree for a total of 72 months experience.

Skills:

• Proficient in Microsoft Office
• Excellent oral, written, interpersonal and communication skills

Advertised Physical Requirements:

• Ability to engage in repetitive motions including movements of the fingers, hands and wrists. Finger dexterity required. Ability to hear including receiving detailed information orally. Ability to speak including expressing oneself or exchanging information with others

Departmental Preferences:

• Strong preference for applicants with at least a Bachelor’s degree 
• Strong preference for applicants with at least two years of Child Support Services experience in the area of finance or intergovernmental.
• System documentation skills: Ability to use standard MS Word template to document changes to screens, automated processes, user help screens, legal documents and letter templates
• Strong analytical skills
• Ability to handle multiple assignments within strict deadlines
• Ability to work in a secure environment containing sensitive customer information
• Ability to work under federal and state security rules and regulations

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing .

Diversity Statement: The University of Oklahoma is committed to achieving a diverse, equitable, and inclusive university community by recognizing each person’s unique contributions, background, and perspectives. The University of Oklahoma strives to cultivate a sense of belonging and emotional support for all, recognizing that fostering an inclusive environment for all is vital in the pursuit of academic and inclusive excellence in all aspects of our institutional mission.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.