Quality Assurance/RBM Analyst (Nationals Only)

Background
Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Purpose:  Responsible for supporting the management of evaluations and providing guidance, capacity building and direct support on monitoring, as well as support to results reporting and communications.

Reporting structure and partners:  Reports to Deputy Res. Rep.  Works in close collaboration with members of the SDG Acceleration Team, the operations, programme and project staff in the CO and in UNDP BRH and HQ, as required to ensure successful UNDP programme management, monitoring and evaluation.

Position Purpose:

Under the overall guidance of the direct supervision of the Deputy Resident Representative, the Quality Assurance/RBM Analyst is responsible for the effective delivery of Quality Assurance/RBM in order to obtain the achieve the office mandate. He/she analyses and perform quality assurance and application of the RBM tools, establishment of management targets and monitoring achievement of the results. Quality Assurance/RBM Analyst a collaborative, client-focused, quality and results-oriented approach in the Unit.

The Quality Assurance/RBM Analyst works in close collaboration with members of the SDG Acceleration Team, the operations, programme and project staff in the CO and in UNDP BRH and HQ, as required to ensure successful UNDP programme management, monitoring and evaluation.
 

Duties and Responsibilities

Ensures effective results based management (RBM) and results reporting through:
  • Promotion of effective application of RBM tools, establishment of management targets and monitoring achievement of results.
  • Quality assurance of RBM products and associated internal capacity development.
  • Facilitation/coordination for preparations of Results Oriented Annual Report (ROAR) and the Annual Integrated Work Plan (IWP).
  • Collaboration with programme portfolio teams/projects and integrated operations teams on preparation of reports including donor reports.

Develops and implements a result-based system for projects development and implementation level through:

  • Ensure quality of formulation of the programme and project results and resources frameworks, including formulation of indicators, their baselines and targets.
  • Provide guidance to ensure a strong and robust monitoring and reporting system, and assist in the development and refinement of relevant formats and tools.
  • Ensure and advise development and implementation of project-specific monitoring plans, including establishment of commensurate budgets for baseline data collection and subsequent monitoring, as relevant.

Ensures quality assurance of monitoring and evaluation through:

  • Coordination of continuous projects monitoring.  Financial and substantive monitoring and evaluation of projects, identification of operational and financial problems, development of solutions.
  • Provision of technical advice at design stage of programmes/projects setting up a framework with defined indicators to facilitate the evaluation at later stages.
  • Support to programme teams and senior management in planning and management of thematic, country programme/project evaluation; follow up on implementation of evaluation recommendations.
  • Ensuring optimal use of evaluations by providing guidance and support in preparation of timely management response to all mandatory evaluations and by developing a communication plan.
  • Promotion of evaluation standards, quality assurance/control and capacity development in the Country Office (CO).

Ensures regular monitoring and quality control of CO performance and key activities, through:

  • Monitors established results frameworks, performance indicators and targets to effectively measure CO capacity and performance using Balance Score Card, Atlas, snapshot and dashboard, Global Staff Surveys, audit, evaluation and other corporate reports.
  • Produces agreed-upon oversight reports, provides analysis and early warning based on corporate available data.
  • Keeps records of CO performance as objective basis for annual performance assessment.

Ensure data Innovation and Strategic Development through:

  • Identify gaps in data collections to position UNDP as the fastest learning network
  • Work cross-functionally to help drive new project proposals through the innovation process from ideation to conception to execution.
  • Support UNDP acceleration lab
  • Champion the introduction of new tools, technologies and best practices for integration, master data management, maintenance, testing, deployment, reporting & analytics.
  • Provide support to the development of evidence based plans, strategies and programmes through the analysis and provision of data and insights.

Ensure data visualization through:

  • Contributes to digital communications through visual and digital presentation of data, information, and stories
  • Analyzes complex information, including statistics, financial information and other numerical, qualitative and quantitative data, to extract key messages and present them in visual form, including images and infographics; and
  • Contributes to visual and digital communications, including photo gathering and editing, graphic creation and presentation, and other multi-media editing if necessary including video and audio.

Provides top quality advisory services to the Government and ensures facilitation of knowledge building and management through:

  • Identification and formulation of evaluation findings, lessons learned and recommendations to be disseminated in learning events and channeled into decision-making processes.
  • Participation in the conduct of results-oriented monitoring and evaluation training efforts in the Country Office;
  • Sound contributions to knowledge networks and communities of practice.

Supervisory/Managerial Responsibilities: No supervisory responsibility. 
 

Competencies

Core:

Achieve Results:LEVEL 1

  • Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively:LEVEL 1

  • Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously:LEVEL 1

  • Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility:LEVEL 1

  • Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination:LEVEL 1

  • Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner: LEVEL 1

  • Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion:LEVEL 1

  • Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical:

Business Direction & Strategy – Strategic Thinking:

  • Ability to develop effective strategies and prioritized plans in line with UNDP’s objectives, based on the systemic analysis of challenges, potential risks and opportunities; linking the vision to reality on the ground, and creating tangible solutions
  • Ability to leverage learning from a variety of sources to anticipate and respond to future trends; to demonstrate foresight in order to model what future developments and possible ways forward look like for UNDP.

Business Management – Results-base Management:

  • Ability to manage programmes and projects with a focus at improved performance and demonstrable results

Business Management – Monitoring:

  • Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results

Business Management – Evaluation:

  • Ability to make an independent judgment based on set criteria and benchmark.
  • Ability to anticipate client’s upcoming needs and concerns

2023 Agenda: Engagement & Effectiveness – Effectiveness:

  • RBM standards and Practices for Programming

2023 Agenda: Engagement & Effectiveness – Effectiveness:

  • Project Quality Assurance

2023 Agenda: Engagement & Effectiveness – Effectiveness:

  • Quality Assurance of corporate data
Required Skills and Experience
Education:
  • Master’s Degree or equivalent in Public Administration, Economics, Development Studies, Social Sciences, or related field.
  • A Bachelors’ degree in the same fields plus 2 years of relevant experience may be considered.
Experience:
  • Applicants with a master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience. Applicants with a bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience in providing management advisory services and hands-on experience in design, implementation, monitoring and evaluation of development projects and Proficient usage of computers and office software packages, experience in handling of web based management systems.
  • Providing management advisory services and hands-on experience in design, implementation, monitoring and evaluation of development projects
  • Proficient usage of computers and office software packages, experience in handling of web-based management systems.
  • Experience in effective results-based management (RBM) and results reporting.
  • Experience in develops and implement a result-based system for project development and implementation.
  • Experience in Quality Assurance of Monitoring and Evaluation in national or international organization.
  • Experience in data visualization.
  • Experience in monitoring and quality control of projects/office performance and key activities.

Language:

  • Fluency in English and Tetum is required.
Please note that continuance of appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.

Disclaimer
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Non-discrimination
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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