Prospect Development Consultant, Operations

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Job Title:
Prospect Development Consultant, Operations

Department:
Advancement Prospect Management and Research

Position Overview

The Prospect Development Consultant, Operations works closely with the Sr. Associate Director of Prospect Development Operations to align the business strategy with the resources and data available to ensure efficient operations throughout the Prospect Development team. The coordinator assists with a variety of operational tasks to monitor and improve the operations, data integrity, and performance of the Prospect Development team. The coordinator tracks team work in the workflow ticketing system; Manages the data and analysis of workflow tickets; Processes vendor contracts, invoices, and all other team expenditures; Identifies and resolves problems, anticipates needs, creates and maintains documentation for processes, exceptions, and decision-making criteria for projects, ongoing data auditing, and data analysis needs; Assists Sr. Associate Director in project management for developing timelines and deliverables; Maintains all team documentation; Interfaces with high-level customer services to a variety of people including donors, volunteers, university leadership, faculty, staff, and general public; Creates and maintain reports and records; Performs data queries to ensure accurate and timely data; Works with a variety of teams across OSU to build relationships, prioritize tasks, and advocate for Prospect Development.

The successful candidate will exhibit excellent written and oral communication skills, critical thinking skills, a high level of proficiency with Microsoft Office Suite (including Word, Outlook, and Excel), a strong client service orientation, critical thinking, analytical, and problem solving skills, attention to detail, and the ability to maintain confidentiality and use good judgment when working with sensitive information while also exhibiting the behaviors associated with the Office of Advancement’s core competencies: Leadership, Continuous Improvement, Teamwork & Collaboration, and Communication/Interpersonal Effectiveness.

Duties and Responsibilities

75%      

Apply industry knowledge to enhance team operations; Assist the Sr. Associate Director with the operationalizing of fundraising strategies that focus on pipeline development, prospect research, leadership event research, and prospect management policies and practices; Responsible for processing invoices and contracts for vendors, contractors, and other team expenditures; Build relationships with peers across the institution to facilitate efficient fiscal processing; Maintain documentation database by updating and adding new documentation; Manage project timelines and deliverables; Work with Sr. Associate Director to develop and track annual budget; Manage vendor relationships to determine team needs, coordinate training, set expectations, and process fiscal needs; Respond to prospect development inquiries through basic prospect research, facilitation of responses from team members, and direct contact with senior leadership; Independently maintain workflow ticketing system for tracking and analyzing requests.

20%      

Create and manage data integrity queries and reports; Recommend and facilitate process improvements to streamline and advance team’s effectiveness including participating in large cross-functional projects related to data integrity automation and data clean up.

5%         

Performs other duties as assigned.

Required Qualifications

• Bachelor’s degree

• Four (4) years of relevant experience

• The ability to write and describe information clearly and concisely

• Experience with relational databases (CRM systems or Microsoft Access)

• Progressively responsible administrative or operations experience

Desired Qualifications (we encourage you to apply even if your experience is not a 100% match with the desired qualifications)

• Two years of experience in prospect development or equivalent experience in a fundraising nonprofit or higher education setting

• High level of proficiency with relational databases to perform queries and create reports (working knowledge of Blackbaud CRM Query preferred and/or Microsoft Access or similar)

• Experience working with high level executives

• Knowledge of university fiscal policies.

The Office of Advancement is committed to providing tools and resources for you to learn our business, proprietary databases, university-specific processes, and advancement practices.

Commitment to Inclusion

The Office of Advancement is committed to active allyship in addressing and dismantling the inequities created by systemic racism and implicit, long-held bias. We pledge to act with kindness, respect, and integrity at all times; trust ourselves and our colleagues and empower their whole identities; and hear and see our colleagues’ ideas, voices, and perspectives, acknowledging that we are better together.

You Need to Know

Aside from the unparalleled benefits of working for The Ohio State University and working in the diverse, smart, enjoyable, and growing city of Columbus, Ohio, this opportunity will provide exceptional rewards that arise from working for an institution doing worldwide life-changing teaching and research. Learn more here:  https://hr.osu.edu/careers/ .

Closing Statement

The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, or protected veteran status. 

In accordance with the Disaster Preparedness and University State of Emergency Policy 6.17 this position has been designated as a standby position.

Additional Information:

Target Hiring Range: $53,800 – $71,700

Ohio State is focused on enhancing the health and safety of our community. Therefore, the university is requiring every student, faculty and staff member to be compliant with Ohio State’s COVID-19 vaccine requirement . By the start of employment, all newly hired employees must receive at least the first dose of a two-dose series or a single dose of a one-dose series COVID-19 vaccination. Individuals who choose a two-dose series vaccination must receive the second dose within 45 days of their start date. Proof of vaccination will be required at time of hire. Candidates may request a medical or religious exemption from the vaccination requirement. Campus employees may also request an exemption for personal reasons. Ohio State Wexner Medical Center, College of Medicine or OSUP Employees are not eligible for personal exemptions. All exemptions are subject to Ohio State’s approval and subject to change, including revocation, due to legal and regulatory requirements.

Location:
University Square North (1031)

Position Type:
Regular

Scheduled Hours:
40

Shift:
First Shift

Final candidates are subject to successful completion of a background check.  A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .

The Ohio State University is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.

Applicants are encouraged to complete and submit the Equal Employment Identification form.