Project Officer

• $90,406 to $98,895
• Ongoing, full-time
• Kelvin Grove

Who are we looking for?

Queensland University of Technology (QUT) is seeking a Project Officer
to join Governance and Performance, Administrative Division.

The Project Officer will coordinate and facilitate resolution of complaints through QUT’s Complaint management processes, via the online Your Call portal.

This will require being the conduit with the relevant departments of the university for timely resolution of complaints.

This role will also provide project support to other areas of G&P in policy, risk and committee services.

Real world impact

QUT is a major Australian university with a global outlook and a
‘real world’ focus. We are an ambitious and collaborative institution
that seeks to equip our students and graduates with the skills they
will need in an increasingly disrupted and challenged world.

About the Administrative Division

Administrative Division supports the governance and operations of the University, including planning and quality, facilities and services for students and staff. The Administrative Division is led by the Vice-President (Administration) and University Registrar. 

About the Department

Governance and Performance (G&P) is responsible for a range of administrative functions and provides committee services to Council and university-level committees in support of decision-making.  

G&P provides support to other governance and compliance activities, including right to information and privacy, records management, and the development and review of university policies.  

The Department administers the University’s integrated planning process and enterprise risk management, reports on corporate performance (key performance indicators), and manages institutional rankings.  

G&P provides guidance on quality activities as they relate to the national regulator (the Tertiary Education Quality and Standards Agency), including managing compliance with mandated higher education standards.

What you need to succeed

You will demonstrate:

1.    Education, training and/or relevant experience equivalent to completion of a degree in conjunction with at least four years’ subsequent relevant experience.

2.    Excellent oral and interpersonal communication skills that enable the appointee to liaise, collaborate and negotiate effectively with University staff at all levels.

3.    Demonstrated ability to effectively coordinate sensitive information across a range of departments to facilitate a appropriate and timely resolution to the complaint.

4.    Well-developed problem-solving skills with demonstrated ability to apply sound reasoning, logical judgement and analytical skills when planning and prioritising demands.

5.    Demonstrated project management skills, including the ability to work with limited supervision to achieve outcomes, use initiative and solve problems creatively.

Careers at QUT

Our culture is vibrant, inspiring and challenging. It’s a world where
like-minds come together with a commitment to making a real world
difference, no matter what the area of expertise.

Beyond personal and professional fulfilment, a career at QUT brings a
broad range of tangible benefits. QUT is a high quality and flexible
organisation that is proud of its excellent employment conditions
which include but are not limited to:

• Parental leave provisions
• Study support encompassing leave and financial assistance
• Comprehensive professional development
• Salary Packaging

Explore Life at QUT

Reference number: 22966

Term: Ongoing, full-time basis

Remuneration: $106,988 to $117,034 pa (HEW7) (inclusive of $90,406 to $98,895 pa salary, 17% superannuation and 17.5% recreation leave loading)

Location: Kelvin Grove

Job opens: 12-Sep-2022

Applications Close: 28-Sep-2022 at 11.30pm

Open to: Applicants who have ongoing full-time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people are encouraged to apply.

At QUT, our values reflect what we believe in, and what is important
to us as an organisation. They capture our strengths, our
distinctiveness and sit alongside the priorities outlined in our
Blueprint 6, and guide our decisions and actions.

QUT aims to inspire and shape the future with talented students and
staff from diverse communities , united by our core values
of Ambition, Curiosity, Integrity, Inclusiveness, and Innovation.

If you’re curious, innovative, and ready to experience what
a career at QUT can offer, we’re ready to meet you. You can find
out more about this role and how to apply by clicking ‘Apply’ or
the link below.

View the job details at: Queensland
University of Technology – Project Officer (nga.net.au)

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