Project Officer

Job Purpose

Reporting to MVLS Business Change Project Manager and working in collaboration with key stakeholders across the University and external organisations, the Project Officer will provide effective operational and administrative support for College-wide projects, including the MVLS 2033 College Growth project.   The role holder will contribute to the delivery of Business Change projects and process improvement and will produce plans, project reporting, progress measuring, benefits data capture and analysis, and general project support.

Main Duties & Responsibilities 

1.      Establish and maintain project planning tools and documentation in line with agreed project management arrangements.

2.      Represent the college and participate in University transformation projects, acquiring basic knowledge to fully contribute to projects, gathering information from colleagues and reporting to the college on project progress.

3.      Provide regular reporting and communications to keep key stakeholders involved and informed in improvement and change planning and delivery.

4.      Build and maintain action trackers, co-ordinate and follow up on colleague actions and activities.

5.      Support colleague and customer engagement plans and stakeholder analysis.

6.      Gather, record and analyse relevant business, customer and performance data and insights to assist in building any case for change and document and track benefits in relation to projects.

7.      Support improvement activities ensuring a holistic, evidence-based approach to delivering business benefits and improved user experience.

8.      Contribute to the preparation and delivery of regular and targeted stakeholder communications in line with change plans. Collate feedback and prepare responses and follow-up plans.

9.      Attend and provide administrative and organisational support to relevant committees, steering groups and working groups, and prepare materials as required for submission to College management groups in line with management and governance arrangements.

10.   Provide a broad range of administrative support, including meeting and event organisation, communication coordination, as well as engaging in relevant professional service processes, for example financial record keeping and procurement.

11.   Contribute to monitoring and identifying any risks and issues along with associated reporting processes and mitigation activities.

12.   In partnership with colleagues, attend internal groups, forums, committees and project boards, deputising for the College senior colleagues as required.

13.   Undertake any other reasonable duties as required. The duties of the post will be subject to review in line with changing requirements, both internal and external.

Knowledge, Qualifications, Skills and Experience

Knowledge/Qualifications

Essential

A1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills through personal development and progression in a similar related role(s). Or:

Scottish Credit and Qualification Framework level 8 (Scottish Vocational Qualification level 4, Higher National Diploma) or equivalent, and experience of personal development in a similar role.

Desirable

B1 Qualification in project/change management (Prince2, Lean Six Sigma, APM, PMI or other) or working knowledge of change projects and methodologies.

B2 Knowledge and working understanding of the Higher Education sector, ideally including medical, veterinary and life sciences.

Skills

Essential

C1 Ability to work independently but also as part of a team with the ability to proactively lead activities and teams as required

C2 Excellent writing and verbal communication skills with the ability to communicate to a wide stakeholder group.

C3 Structured approach to organising work.

C4 Ability to operate effectively in complex situations.

C5 Ability to objectively present and interrogate sometimes ambiguous data and information and propose findings/solutions.

C6 Excellent influencing and relationship building skills.

C7 Ability to work under pressure to challenging deadlines.

C8 IT literate

Experience

Essential

E1 Track record of working in complex environments involving multiple stakeholders.

E2 Experienced in supporting and facilitating business analysis.

E3 Experience of coordinating work across multiple teams.

Desirable

F1 Experience of business change related work in the Higher Education sector, ideally including medical, veterinary and life sciences.

F2 Experience in supporting project delivery of digitisation/automation of business processes.

F3 Experience of databases and industry standard programme management/project controls software (MS Project/Primavera).

Terms and Conditions

Salary will be Grade 6, £32,332 – £36,024 per annum.

This post is full time (35 hours per week) and open ended.

As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.

As a valued member of our team, you can expect:

1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.

2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension – pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.

3 A flexible approach to working.

4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University  https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.

We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.

We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.

We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.