Program Manager, Academic Operations – School of Continuing Studies – Georgetown University

Located in a historic neighborhood in the nation’s capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

Program Manager, Academic Operations – School of Continuing Studies – Georgetown University

Job Overview

Georgetown’s School of Continuing Studies (SCS) seeks to foster a collaborative, innovative, and student-first culture shaped by Georgetown’s Jesuit heritage and values. SCS endeavors to be a center of innovation and growth within the University by introducing academic programs that respond to emerging and evolving needs in the economy and society. When you join our team at SCS, you become part of a thriving ecosystem of staff and faculty committed to inspiring students to seek something greater in their lives and careers.

Job Overview

The Program Manager serves as a key member of the Academic Operations department and is responsible for ensuring the successful management of various administrative practices for degree-seeking programs at the School of Continuing Studies.

They provide key support to students through onboarding to registration in the first semester of matriculation at the School of Continuing Studies; and are responsible for administrative practices to encourage students to accept enrollment and register in their first semester.

As well, they have operational responsibility, which facilitates administration for academic programs, including support in academic course scheduling, and the development and management of a communications strategy for academic programs within their cluster.

The Program Director collaborates with program staff and faculty when supporting student initiatives, including oversight and management of the event creation process for the cluster and the department – and involving ideation, logistics, catering, and coordination with the SCS Events Team.

Work Interactions

1. Assistant and Associate Deans and Faculty Directors – workswith the assistant and associate deans and faculty directors to design, develop course schedules, student advising structures, student experience events, and beyond.
2. SCS Academic Operations – works with the department on strategies for operational initiatives focused on the student experience.
3. SCS Enrollment Management – works with SCS Enrollment Management to liaise on goals, strategies, processes, and issues that arise; collaborates on specific enrollment issues involving courses or programs.
4. SCS Events Team – works with the SCS Events Team on various academic, professional, and social events.
5. Faculty, Staff, Students – manages the communication and service strategy with faculty and students within the academic programs.
6. Joins all SCS employees in supporting support Tropaia and Commencement.

7. No supervisory responsibilities.

Qualifications
 

• Bachelor’s degree
• At least three years of administrative experience. Student affairs experience preferred
• Exceptional interpersonal skills
• Strong writing and communication skills, including comfort with public presentations to a wide range of audiences
• Ability to work cooperatively and strategically in a team environment with all levels of professional, technical, and administrative staff; and to integrate resources on a timely and organized basis
• Demonstrated expertise in a variety of the field’s concepts, practices, and procedure
• Ability to rely on experience and judgment to plan and accomplish goals
• Commitment to the mission of the School of Continuing Studies and the vision of Dean
• A sense of humor and a desire to work with a variety of people in expanding the work of the SCS
• Fluency with all Microsoft office products

Work Mode: Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources Mode of Work Designation .

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume  for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here  for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected] .

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown’s commitment to its employees, please visit the Georgetown Works website .

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer  fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law .

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website .

COVID-19 Vaccination Requirements:

The Georgetown University community is committed to our public health approach and the important role that vaccines play in contributing to the safety of our University and our broader communities. Georgetown University requires students, faculty, staff and visitors to be fully vaccinated against COVID-19 and to have received a COVID-19 vaccine booster shot when eligible, or to have an approved medical or religious exemption. This requirement applies to all faculty and staff, including teleworking employees. Complete details and updates can be found in the Coronavirus (COVID-19) Resource Center .