Program Coordinator: Zero Hunger Initiative

Congressional Hunger Center

Position description

The Congressional Hunger Center is on a mission to develop, inspire, and connect leaders, and advocate for public policies that create a food secure world. We envision a world without hunger and poverty where every person can achieve their full potential because equitable systems exist to achieve financial freedom and full access to healthful, affordable, and culturally appropriate foods.

The Congressional Hunger Center seeks a Program Coordinator for our Zero Hunger Initiative who will report to the Director of Communications and Engagement. This individual will have daily oversight over the operations of the Zero Hunger Internship, bringing college students to Washington, D.C., for 10-week summer internships with leading organizations in national & global hunger policy. The Program Coordinator will take the lead on selecting and onboarding new classes of interns and partner organizations. The Program Coordinator will also work with our team to provide professional development opportunities for interns, and to collect and synthesize their feedback to continually improve the program.

In addition, the Program Coordinator will have oversight over Zero Hunger Academy, our hunger and advocacy education and resource hub. They will assist with developing and publishing courses, hosting in-person and virtual learning events, and ensuring quality learning experience and user satisfaction. The Program Coordinator will also work with our implementing partners to promote our courses, expand our audience, and train more advocates in the movement to end hunger.

DUTIES AND RESPONSIBILITIES

      • Coordinates selection, matching, and onboarding processes for interns and supervisors at partner organizations
      • Ensures excellent experience for interns and supervisors, including collecting participant feedback throughout the summer and troubleshooting issues as they arise.
      • Creates and implements program calendar including professional development days, final presentations, Zero Hunger Summer Seminars, and other gatherings.
      • With staff assistance, creates and publishes courses on Zero Hunger Academy and hosts in-person and virtual learning events
      • Coordinates process for securing accreditation for courses offered as CEUs for professional licensure
      • Ensures excellent experience for users and partners
      • Works with strategic implementing partners to generate new audiences for courses
      • Maintains user records and statistics on course completion
      • Assists in collecting and analyzing program data and ensuring compliance with program-related grants and donors

Qualifications

CORE COMPETENCIES

          • Excellent interpersonal communication skills, written and oral
          • Adaptability: able to exercise creativity to solve problems and adjust to changing circumstances
          • Project Management: designing and managing workflows to deliver excellent experience on deadlines
          • Youth & Professional Development: leads by example, providing coaching for early-career interns on workforce skills and interpersonal communication
          • Technology Proficiency: proficient in use of standard office software and cloud-based tools (e.g. Microsoft Office suite, Salesforce, Smartsheet, Zoom)
          • Excellent organizational skills, with ability to switch focus between multiple projects and work independently toward goals
          • Empathy, compassion, and patience

PREFERRED QUALIFICATIONS

          • Associate’s degree or higher.
          • 3-5 years’ experience in program management, administrative support, educational design, community management, or related fields.
          • Work or volunteer experience in hunger and poverty alleviation, direct service, public policy, youth development, or professional development a plus.
          • Hybrid work environment: must be available for in-person work at our office in Washington, D.C., on Tuesdays; strong preference for at least one additional in-person day during the regular work week. (Monday – Friday, 9 a.m. — 5 p.m.)

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