Program Coordinator II, School of Speech, Language, Hearing and Occupational Sciences

The School of Speech, Language, Hearing and Occupational Sciences invites applications for the position of a Program Coordinator II. The responsibilities of this position include:

• Training and supervising student support staff.

• Facilitating records management of academic unit (including on-campus and online students in unit).

• Clerical duties including filing, scanning, copying, preparing/sending requested information and shredding confidential written documents.

• Scheduling and managing appointments in electronic medical record system.

• Managing clinic intake paperwork (paper and electronic).

• Taking, tracking, and processing payments in the electronic medical record system, and managing accounts receivable by making deposits of payments (e.g., in Banner).

• Greeting and assisting DeWit RiteCare clients, families, students, visitors, and supervisors. Clientele in the clinic have a variety of communication disorders, therefore possession of, or ability to learn, communication skills for successful interaction is essential.

• Managing purchasing of materials and supplies as well as faculty, clinicians, and staff Procard reconciliation.

• Organizing clinic related meetings and take minutes.

• Assisting in organizing and attending conferences and workshops related to department.

• Maintaining appearance, organization, and cleanliness of department and clinic.

• Fielding all new inquiries and triaging for accept, referral, or email lists.

• Utilizing DocuSign to effectively collect signatures for our annual contracts (e.g., with Missoula County Public Schools).

• Facilitating sliding fee/ scholarship process, from directing clients to paperwork, to processing paperwork, and implementing in electronic medical record system.

Required Skills

• Demonstrates supervisory skills including problem-solving, communication, conflict resolution, and the ability to understand, follow, and apply university personnel policies and collective bargaining agreements

• Knowledge of or ability to learn computer software and office equipment including BANNER, MS Word, MS Excel, and MS Outlook

• Ability to understand and process health information review, document management, processing of records requests, including understanding and application of state and federal regulations, industry standards and confidentiality as related to processing procedures

• Familiarity with record keeping and tracking

• Ability to interact with the public, staff/faculty, and co-workers effectively

• Ability to maintain effective working relationships with a diverse group of individuals

• Ability to learn and apply university policies, procedures and understand campus departments

• Excellent communication skills including written, listening, and verbal.

Minimum Required Experience

• High school diploma (or equivalency) in addition to two (2) years of closely related experience; or any combination of experience and education that provides the competencies necessary to successfully discharge the duties and responsibilities assigned to the position.

Preferred Qualifications

• Knowledge of UM computer programs such as InfoGriz, UMDW, Banner, CyberBear, and Ponderosa

About the School of Speech, Language, Hearing and Occupational Sciences, UM , and Missoula

The mission of the School of Speech, Language, Hearing, & Occupational Sciences is to prepare students for progressive, collaborative, and research-minded careers in speech-language pathology, audiology, and related fields through rigorous academic and clinical training. We strive to be innovative in the use of technology and program delivery to provide services to traditionally under-served regions and populations. Through our emphasis on typical and atypical speech, language, cognition, swallowing, and hearing function, students gain knowledge and skills along with ethical and culturally competent values that foster a commitment to lifelong learning and civic engagement.

The University of Montana is a unit of the Montana University System with over 10,000 students. It is located in Missoula, a culturally vibrant community of about 72,000, surrounded by mountain grandeur which was recently ranked in the “top 20 best college towns with a population of less than 250,000 ” by the American Institute for Economic Research and ranked 9th in Outside Magazine’s “The 16 Greatest Places to Live in America” in 2014 . Many national publications recognize Missoula for its high quality of life . Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere.  The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action : Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always”; partner with place; and proudly tell the UM story.

To learn more about the University of Montana, Missoula, and the State of Montana, please visit the links below.

Position Details

Position Title:                    Program Coordinator II

Position Number:              NEW

Department:                       School of Speech, Language, Hearing, & Occupational Sciences

Work Schedule:                 Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, 12 months/year

Salary:                                $16.535/hr – Current employee’s rate of pay for this position will be determined by the staff compensation plan and will minimally be this posted salary. For questions and details regarding the staff compensation plan, email the Compensation Department .

Union Affiliation:               Montana Federation of Public Employees (MFPE)

Probationary Period:        Six months minimum

Benefits Include :               Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program. If

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran’s Preference Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References: References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing: Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

How to Apply

Application Deadline: Tuesday, September 27, 2022 by 11:59 PM (Mountain Time)

Candidates are required to submit the following materials online via “New Resume/CV” button below

A complete application Includes:

Need additional help? Check out our UM Jobs FAQ website.

Missoula, Montana, United States