Program Coordinator II (Fixed Term)

• Provide customized and culturally appropriate support to students and any constituents who visit the DISC. This may include prospective students and families, students in crisis, campus partners, donors, or community members.
• Coordinate all programmatic elements and logistics for DISC events and programs, including managing budget and timelines, booking locations, ordering refreshments, designing and sending the invitation, handling reservations, coordinating with presenters, and gathering/assembling materials.
• Coordinate communications for the office, including content development of newsletters, creating social media posts and overseeing a student social media coordinator, and managing electronic calendar systems.
• Provide professional and sensitive customer service and communication (phone, email, and in-person).
• Manage paper and electronic records for various DISC programs and initiatives.
• Perform general office tasks as assigned such as filing, copying, and paperwork intake. Schedule meetings as needed.
• Participate in meetings with DISC staff. Design, maintain and create print and digital marketing materials, newsletters, and other informational items for the events or programs.
• Manage the DISC website with updated content as needed.
• Manage calendars for the director or other appropriate staff in the office.
• Assist the director by providing support for DISC projects and programs as needed.

• Exhibit excellent and professional written and verbal communication skills.
• Provide friendly customer service skills to a wide array of student populations.
• Prioritize while being well-organized and able to work with minimal supervision or as part of a team.
• Demonstrate critical thinking and problem-solving skills.
• Provide prompt and courteous customer service at all times.
• Use a high level of initiative and good judgment.
• Maintain a positive attitude in the face of challenges.
• Communicate effectively about DISC programs to students and a variety of individuals regardless of their level of diversity and inclusion knowledge.
• Organize and prioritize simultaneous workloads, meet deadlines, and remain adaptable to changing priorities while maintaining a positive, effective, and professional approach.

• This is a full-time position, with regular office hours of Monday through Friday, 8 am to 5 pm.
• Continuation of employment is contingent upon the availability of funding.
• This position may require some in-state travel.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time

Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples. https://www.montana.edu/hr/recruitment/dualcareer.html .

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile. https://www.montana.edu/hr/recruitment-guidelines/affirmative_action_plan.html .

MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: https://www.montana.edu/policy/discrimination/index.html .