Program Assistant, English Language Studies

Dalhousie University

Position Details
Position Information

Position Title Program Assistant, English Language Studies
Department/Unit OLCD
Location Halifax, Nova Scotia, Canada
Posting Number S358-23
Employee Group NSGEU Local 77
Position Type Term
Duration of Contract (if applicable) 1 year
Employment Type Full Time
Full-time Equivalency (FTE) 1
Salary $23.70 – $30.06 per hour ($40,061- $50,808 per annum, 32.5 hours per week)
Classification C5
Provisional Statement This is a provisional classification. Formal classification procedures will be initiated by the Job Design Unit in approximately six months.
About Dalhousie University Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.
Job Summary The Faculty of Open Learning and Career Development (OLCD) develops and delivers innovative and diverse lifelong learning experiences for more than 5000 students annually to help them navigate the changing world of learning and work. Reporting to the Program Manager and Director, English Language Studies (ELS), the Program Assistant, ELS is responsible for supporting the effective and efficient administration of courses and certificates in the portfolio, including scheduling assistance, student access to learning management and information systems, the set-up of face-to-face classes, student record-keeping, and other administrative tasks that arise.
Key Responsibilities
  • Prepare English for Academic Purposes (EAP) and residential programs and any non-Destiny class lists and share with instructors. Prepare mark spreadsheets for EAP and other programs which require them.
  • Monitoring registration, preparing the class list and share with instructors for free English workshop series.
  • Recommends course and certificate process improvements to the Program Manager.
  • Supporting the Student Service Team and Program Teams with learner inquiries as required.
  • Transfers grades from the learning management system/spreadsheets to the student information system at the end of each course.
  • Carry out digitization of ELS records according to checklist on ESL Admin/Recordkeeping.
Note Due to operational requirements, the successful applicant is required to work in-person on campus.
Required Qualifications
  • Business/Office Administration diploma with approximately 3-5 years’ related experience (or an equivalent combination of education and experience).
  • Excellent communication (verbal and written), customer service and interpersonal skills.
  • Strong attention to detail, problem solving and organizational skills, and ability to multi-task in a deadline driven environment.
  • Demonstrated ability to work both independently and in a team environment.
  • Proficiency in MS Office suite (Outlook, Excel, Word).
  • Experience with Dalhousie systems (Brightspace and Destiny).
  • Experience with administrative experience in an educational institution/ university setting.
Job Competencies
Additional Information Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.
Application Consideration Bargaining unit employees (NSGEU local 77) are given priority consideration and will be notified on the status of their application following assessment. All other applications will be considered when there is no qualified candidate from the bargaining unit.
We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or Human Resources.
Diversity Statement Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous persons (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. For more information, please visit .

Posting Detail Information

Number of Vacancies 1
Open Date 10/10/2023
Close Date 10/20/2023
Open Until Filled No
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