Production Coordinator

Salary: Circa £27,340 per annum depending on experience

Job Type: Fixed-Term Contract (3 Years), Full-Time, 37.5 hours per week

Location: IB (International Baccalaureate®) Global Centre, Cardiff

Hybrid working opportunity, office presence required one day per week

About the IB

The International Baccalaureate provides world-class educational services to over 6,000 schools across more than 160 countries. Additionally, we are increasingly working with Education Systems, supporting them in achieving their education reform goals. A career with the IB is not just a job; it’s an opportunity to work with an innovative world leader in education services where we empower our employees to thrive and make a difference.

About the Role

This is an exciting opportunity to join the Exam Publishing department as a Production Coordinator. You will be supporting the team in the development and delivery of traditional and digital material within the Assessment division. The role would suit candidates seeking experience in publishing, offering scope to progress within the business.

The Production Coordinator role requires a high level of proofing and organisational skills to deliver critical high-quality, error-free assessments on time and to a detailed session plan. The role coordinates production teams, including external specialists and suppliers, provides support across the Exam Publishing production team throughout an annual cycle and works with external suppliers on the delivery and receipt of work. The role also works collaboratively with others such as external vendors and Subject Managers on tasks.

This opportunity can be offered on a hybrid basis to those living a commutable distance from Cardiff, generally requiring one day per week onsite on a Tuesday (occasionally multiple office days are required but this is only a couple of weeks in a year).

We offer a Flexible-Working Schedule with our core hours being 10am-12pm and 2pm-3pm, meaning you can flex your hours between 7am and 7pm to suit your professional and personal needs.

Key Responsibilities

Key Responsibilities

• General administration support
• Create and maintain department documents, including spreadsheets
• Work with external vendors on the production of assessments modified for Inclusion and Access
• Facilitate the pre and post exam copyright clearance process
• Act as a point of contact for a range of external suppliers
• Project manage an allocation of subjects
• Proofread and check assessment materials for accuracy

Requirements and Qualifications

About You

Essential:

• A degree or equivalent experience in a relevant subject or language
• Experience in an administrative role
• Proven organisational skills and ability to prioritize own workload
• Customer service skills and the ability to interact with multiple stakeholders from different backgrounds
• An exceptional eye for detail
• Accurate data entry skills
• Strong communication skills and an excellent command of the English language
• Experience of using Microsoft Office, with an aptitude for learning new programs
• Experience of teamworking

Desirable:

• Ability to work in French or Spanish
• Knowledge of the IB, IB Programmes or being an IB Alumni is a plus

In addition to your salary, we offer an attractive range of benefits including:

• 10% employer pension contribution from first day of employment (minimum contribution required from yourself is 3%)
• Annual salary review (from July 2027)
• 25 Days annual leave, plus public holidays
• 10 Days work from anywhere leave (per calendar year)
• Flexi Hours with our core hours as 10am-12pm and 2pm-3pm. You can flex your 37.5 hours per week around this
• Enhanced family friendly benefits
• Life assurance 4x annual salary
• Paid volunteering leave (one day per calendar year)
• Flexible benefits allowance at 1.5% of your annual salary
• Excellent continuous professional development
• Health and wellness schemes
• Disability Confident Employer
• Cycle to Work scheme
• Discounts on a range of products, including days out and Gym Memberships
• Cash back opportunities available from a wide range of retailers
• Employee Assistance Programme
• Free onsite parking

Applications will be accepted until 11.55pm BST, 04 August 2026.

Interviews will be held on Wednesday 12 August and Thursday 12 August 2026.

Opportunity & Belonging

We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer, and we welcome applications from all qualified applicants. As a global employer, we adhere to all relevant employment legislation in the countries in which we operate, and we’re happy to provide any reasonable support or adjustments as needed to ensure applicants can fully participate in our recruitment process.