Product Specialist in Toronto, Ontario

Product Specialist

Requisition ID: 206409

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Team

Global Business Banking Risk Technology provides the project, change, & development management and services of non-retail enterprise risk systems to support the Global Risk Management (GRM) business lines.

The Role

• Reporting to the Senior Manager Development, the Product Specialist will provide L2 production support for our applications and will work closely with the business stakeholders to review and assess business needs for improved risk information and to help define new reporting and or system enhancements to respond to business, operational and compliance requirements.

• Business analysis activities include data analysis, business requirement solution determination and documentation, and supporting system enhancement development and implementation.

• To join our team, the candidate must be proactive and dynamic, demonstrate initiative, have an eagerness to learn, be adaptable to a high-paced environment, and thrive on challenge. The desire to provide exceptional customer service is required.

Some of the key accountabilities include:

• Provide L2 production support to end users.

• Elicit, define, assess, and document detailed business and system design requirements (functional, operational, transitional, information & non-functional) for new systems & systems enhancements and identify any gaps within current capability.

• Performs analysis and evaluation of options, alternatives, and system capabilities; Identify complex process and systems solutions to address major system needs.

• Provide strong subject matter expertise across multiple functional areas and across functional process flows or functional and cross functional teams.

• Understand complex system integrations including source and target systems and how they relate to each other and perform data analysis.

• Assist with managing projects and coordinate work with Stakeholders and Project Teams and provide post rollout support for system enhancements.

• Coordinate timing for development and testing if the change involves multi-systems to meet deployment date, provide support for developers and testers during the sprints and preparing release notes.

• Participating and supporting the Intake process; ability to facilitate meetings, action plans and audit requests.

• Ability to handle multiple projects and activities in a timely, organized manner & independently resolve complex, multi-faceted problems to meet the business needs.

What You Will Bring to Succeed

• 4-7 years of demonstrated experience in business and functional requirements.

• Proficiency in Business Analysis procedures and requirements, as well as technical analysis and design requirements.

• Highly experienced in writing business requirements for system development.

• Knowledge of enterprise applications and enterprise analysis.

• SQL knowledge and skilled and experienced in working with relational database structures

• Experience working in a project environment and SDLC methodologies.

• Knowledge of Credit and Risk applications preferred.

• Strong oral and written communication skills.

• Creative problem solver, flexible, proactive, and able to work in a fast paced, ever-changing environment.

Nice to have skills:

• Bachelor (equivalent or higher) degree in Computer Science.

• Elicitation, translation and documentation in insurance, financial services or technology, with demonstrated data analysis abilities.

• Experience working in Agile environment

• Financial and Credit Risk / Loss experience

• Spanish language an asset

The Workplace

• We are technology partners who help the business transform how our employees around the world work.

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!

• You’ll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.

• We foster an environment of innovation and continuous learning.

• We care about our people, allowing them to design how they work to deliver amazing results.

• We offer a competitive total rewards package, including a performance bonus, company matching programs (on pension & profit sharing), and generous vacation.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, pleaseclick here (https://www.scotiabank.com/careers/en/careers/technical-support-for-applicants.html) . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.