Procurement Specialist I

Unleash YOUR Potential With Us 

As a next-generation public research institute, we are an inclusive community of thinkers, doers, creators, innovators, healers, and leaders striving to shape the future and solve the world’s most challenging problems. No matter what your role is, when you join Knight Nation, you’ll play an integral role in pushing us forward to become among the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with uniquely talented faculty, staff, and students across 13 colleges and multiple campuses and regional locations. That means greater challenges to tackle, more meaningful opportunities to grow, and rewarding experiences that go beyond a paycheck. We’re seeking qualified, motivated individuals who will help UCF fulfill its mission in unleashing the potential of every individual, enriching the human experience through inclusion, discovery, and innovation; and propelling broad-based prosperity for the many communities we serve. 

The Opportunity:

The University of Central Florida (UCF) Technology Product Center is seeking a highly organized and detail-oriented Procurement Specialist I.  This position will play a vital role in the acquisition and management of software, licensing, and intellectual properties for Information Technology at UCF.

Responsibilities:  

• Manages software acquisitions and renewals, documenting operations, tracking assets, fulfilling transactions, reporting data, following established workflows, and completing business processes for the institution.

• -Point-of-sale, service management, and other financial systems in the execution of software asset transaction, as well as software administrative portals. 

• Effectively manages software license renewals, assets, transactions, reporting, data, workflows, and business processes for the institution following established procedures and workflows.

• Works with diverse customers across the organization to communicate, collaborate, fund, and execute software licensing for the university.  Provides customer service, explains terms and conditions of purchase, documents transactions, researches software asset history, produces reports, and manages transactions.

• Administers software platforms managing user access, ensuring licenses are correctly assigned, reassigned, removed, transferred, deleted, updated, and resources such as documentation and installation files are up to date and available.

• Organizes and updates data related to software assets, producing records, documents, forecasts, and reports.

• Ability to work directly with vendor escalation services, process vendor support tickets for UCF IT and communicate effectively with UCF IT Infrastructure management and clients.

• Ensures all assigned Objectives & Key Results (OKR) and various metrics are met on annual basis. This includes service level targets on tickets and assignments.

• Follows Standard Operating Procedures within UCF IT and the Infrastructure department to perform: Change Management, Request Management, Incident Management, and Problem Management functions within ServiceNow. Works to meet service level targets to ensure a high level of service delivery.

• Other duties as assigned, which may include a temporary supervisory role for the sub-unit within the department if the supervisor is unavailable (examples: sick or annual leave).

Minimum Qualifications:  

High School Diploma or Equivalent and 0+ years of relevant experience.

Preferred Qualifications: 

The preferred candidate will have at least a basic understanding of IT concepts and terminology as well as experience working with and understanding software contract terminology.

Are Benefits Important to You? 

Working at UCF has its perks!  In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, UCF offers: 

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick leave and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance
• Flexible work environment
• And more…For more benefits information, go to UCF Employee Benefits Guide (12-14-21)

Who Are We? 

Founded in 1963 to fuel the region’s talent pipeline and support the growing U.S. space program, UCF is built to make a better future for our students and society. It’s one of the reasons U.S. News & World Report ranks UCF among the nation’s top 20 most innovative colleges, while Forbes, Kiplinger, and The Princeton Review rank us a best-value university. UCF is one of 14 universities nationwide designated as both a Hispanic-Serving Institution and a Research 1 university. With 13 colleges, including a fully accredited College of Medicine, UCF offers more than 220-degree programs between its main campus, downtown campus, hospitality campus, academic health sciences campus, and 11 UCF Connect centers located throughout the region. In addition, UCF extends its reach to communities in and beyond Central Florida by offering complete, online programs leading to bachelor’s degrees, master’s degrees, Ph.D.’s., certificates, and more. 

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department

UCF IT

Work Schedule

Monday – Friday; 8:00AM – 5:00PM

Type of Appointment

Regular

Expected Salary

$17.64 to Negotiable

Veteran’s Preference:   

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf

Equal Employment Opportunity Statement:

As an equal opportunity/affirmative action employer, UCF encourages all qualified applicants to apply, including women, veterans, individuals with disabilities, and members of traditionally underrepresented populations. UCF’s Equal Opportunity Statement can be viewed at  http//www.oie.ucf.edu/documents/PresidentsStatement.pdf. As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request. The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.