Principal Admitting Worker- GHEI Orange Ophth Clinic – F/T, Day Shift

Updated: Oct 1, 2022
Location: Orange
Job Type:
Department: GHEI Orange – Ophth Clinic

UC Title: ADMITTING WORKER PRN

Position Number: 40322028

Reports to: Patient Access Services Supv 1

Working Title: Principal Admitting Worker

Cost Center: GHEI Orange – Ophth Clinic (427264)

Bargaining Unit: AFSCME

FLSA: Nonexempt

Date Created: 3/28/2022

Job Code: 009031

Hours: 40

Shift: Not Applicable

FTE: 1

 

 

Position Summary: 

Incumbent performs all tasks necessary to obtain necessary authorizations, verify the patient has a source of funding to cover services, and schedule patients for surgery.  Responds to patient inquiries and resolves any identified issues.   The essential functions listed below are not intended to be an exhaustive list of all duties that may be assigned to this position, not does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.

 

 

Salary Range: 

 

Hourly Rate  Minimum   $23.94                  Midpoint              $26.85               Maximum $29.76

 

Essential Job Functions:

The identification of essential functions below is not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.

		%Effort
	Effectively communicates with patients & physicians to assure continuity of care		15%
	Accurately collects and inputs patient information into computer system		10%
	Appropriately determines patient eligibility in relation to established program, insurance or contract standards.  Effectively counsels patients regarding insurance and eligibility		25%
	Ensures accurate authorization process by consistently completing authorizations from CCS, MSI, MediCal, medical groups other than UC Irvine		15%
	Generates standardized letters for UC Irvine Medical Group authorizations		5%
	Effectively uses computer programs to obtain demographic information and register patients, accurately verifies insurance coverage, including Medical Group eligibility		10%
	Assures that all necessary consent forms are signed by patient/legal guardian and provides copies of forms to other personnel as necessary		5%
	Appropriately provides patients with written and verbal instructions of physician‘s orders and requirements for pre-operative diagnostic -testing and/or follow up appointments		10%
	Effectively educates clinical staff, physicians and team members about authorization process as appropriate		5%
	Meets established timeframes for entry of data		0%
Total Effort		100.00%

 

 

 

Core Organizational Functions:

ACCOUNTABILITY: Responsible for the achievements and success of UC Irvine Health. Follows through and meets commitments; accountable for own actions and supportive of colleagues; presents self in appearance and actions in a manner that conveys professionalism and pride in area of responsibility;  projects a positive presence and ensures that work related or personal frustrations are kept separate from patient care and professional activities; takes responsibility for problems and solutions;  follows existing policies and procedures.

RESPECT: Foster an environment of mutual respect and trust among ourselves and with all whom we serve. Is always compassionate and empathetic for both patients and team members;  makes eye contact, smiles and or greets every individual using the individual’s name, if known; treats all guests and co-workers with the utmost respect, dignity, courtesy and respects their confidentiality; arrives to meetings on time; keeps personal conversations with other employees offstage, out of earshot of patients and visitors.

INTEGRITY: Tells the truth and strives to earn the trust of those around us. Takes pride in their work, being honest and accountable in their words and actions; meets or exceeds department defined service expectations; makes the right decision in the best interest of UC Irvine Health.

INNOVATION: Seeks ideas and approaches that can change the way the world discovers, teaches and heals. Approaches work creatively and continuously looks for new and flexible ways to solve problems; encourages and implements ideas to improve safety, customer service and operational performance; works to create efficient and effective systems so that  time is not spent repeating and fixing problems; initiates and supports change.

SERVICE: Collaborates to effectively and compassionately serve our patients, each other and the community. Anticipates customer’s needs; maintains a calm, quiet, healing environment;  accepts assignments graciously and carries out duties with pride;  recognizes that every individual has an area of expertise and his/her contribution is valuable;  keeps patients, families, customers and team members informed about time, thanks the person for waiting, and apologizes for delays.

EXCELLENCE: Committed to achieving the highest level of excellence in patient care, discovery and education. Demonstrates pride; practices humility; embraces greatness;  encourages and praises others for work well done;  learns to grow developing self and others personally and professionally; is  accurate and strives for excellence; creates a positive and productive work climate.

 

Required Qualifications:

 

 

Ability to establish and maintain effective working relationships across the Health System

Demonstrated experience using MS Office

Ability to interpret and understand various medical insurance plans and make accurate determinations regarding coverage

General knowledge of ICD9 and CPT codes

Ability to work weekends, holidays, and evenings

Previous experience with computer registration and registration scheduling system

Must be able to travel to off site physician practices

Ability to maintain a work pace appropriate to the workload

Must demonstrate customer service skills appropriate to the job

Excellent written and verbal communication skills in English

Must demonstrate general understanding of medical terminology

Minimum one (1) year recent experience (within past two (2) years) registering patients in a hospital or clinic, working as a Medical Assistant, or working in medical billing

Must possess the skill, knowledge and ability essential to the successful performance of assigned duties

 

 

Preferred Qualifications:

Demonstrated experience with authorization process and surgical scheduling

Bilingual in English and Spanish

Familiarity of Joint Commission standards

Experience with Epic

Knowledge of University and medical center organizations, policies, procedures and forms

 

 

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act

• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI’s Employee Experience Center (EEC) at [email protected] or at (949) 824-0500, Monday – Friday from 8:30 a.m. – 5:00 p.m.

 

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