Postgraduate Student Services Manager, CSEE

Department

The School of Computer Science and Electronic Engineering (CSEE) is a large and vibrant department in the Faculty of Science and Health. The REF ranked CSEE 6th in the UK for Computer Science research power and 100% of its research impact was rated world-leading or internationally excellent. CSEE is internationally known for its research in a range of areas and offers a broad range of degree courses to its students. 

Duties of the Role

The Postgraduate Student Services Manager is a newly created position within the School and will work closely with the Undergraduate Student Services Manager to successfully deliver the School’s student services function. You will have specific responsibility for the School’s postgraduate student services (PGT/PGR), managing and developing a high-quality and efficient team.  You will shape the student services delivery model for the School and will drive a culture of excellence in service delivery, sharing of best practice and continuous improvement.

The post holder will work in partnership with the Undergraduate Student Services Manager to continually review service and develop consistent ways of working.  Both role holders will provide cover for one another in times of absence.

A full list of duties and responsibilities can be found within the job pack.

Qualifications and Skills required

Applicants will be expected to have a good first degree or equivalent professional experience.  You will have significant and relevant recent administrative experience in a complex and challenging role in a higher education setting, including developing and implementing administrative policies and procedures. You must be a confident and empathetic communicator, with experience of liaising with stakeholders on a range of levels. For the full list of experience and skills required please refer to the person specification within the job pack.

At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.

To support this commitment we have our Global Forum , a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our Colchester campus based Faith Centre, which hosts regular services, meetings and events organised by our chaplains and faith representatives. For more information see: https://www.essex.ac.uk/life/student-facilities/religion-and-faith

Please see the attached job pack, which contains a full job description and person specification, which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application.  Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please email the Resourcing Team ([email protected] ).

*More information: Working at the University