Point of Care Education & Implementation Specialist


Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. 

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone to grow personally and professionally. Sound interesting? Then come and join our global team as a Point of Care Education and Implementation Specialist to work within assigned territory to support POC Solution Specialists to win prospective business and achieve Point of Care product lines sales. Acting as the POC product and workflow specialist, you will provide training and implementation support as well as go-live strategies for new POC Critical Care products sold within the hospital, hospital laboratory, and other healthcare institutions.

Our global team: We are a team of more than 70,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/careers. 

This is a role well suited to an ambitious professional, looking for the next step in their career.

As a Point of Care Education and Implementation Specialist you will be responsible for:

  • Providing training to new customers on Critical Care products in Acute-Care settings (primarily Emergency Department, ICU, OR, Lab).
  • Providing implementation, post-go live and continued education support
  • Supporting POC Solutions Specialist in preparing Product and POC solutions overview presentations and technical product demos
  • Supporting POC Solutions Specialist in forecasting with estimated go-live dates
  • Acquiring and sustaining high level of product knowledge, technical knowledge, competitive knowledge, healthcare market knowledge and develop high degree of personal efficiency
  • Being highly organized and able to manage multiple tasks and projects simultaneously
  • Collaborating with the entire Siemens Healthineers team including Technical Applications, Field Service, Business Management, Contracts, Finance and Legal
  • Managing clinical and technical questions from customer with the ability to effectively troubleshoot and resolve product issues in a timely manner by efficiently navigating the internal network of collaborating departments within Siemens Healthineers.

This position may suit you best if what is below sounds familiar and appealing to you, in addition to wanting to develop your career with Healthineers.

  • You are a self-motivated individual, as well as being customer and results oriented.
  • Possess strong problem-solving, analytical, and influencing skills.
  • Very knowledgeable of hospitals and testing procedures.

Required skills to have for the success of this role:

  • Minimum Bachelor’s Degree with a Health Sciences specialization.
  • Excellent negotiation and risk management capabilities.
  • Experience working within a hospital/POC setting with a clinical/technical background –specifically Emergency Department Nurse, POC coordinator, ED Physician, Cardiologist or MLT.
  • Deep understanding of hospital hierarchy including key decisions makers and approval pathways to implement new testing technology.
  • High level of presentation and communication skills including the ability to present technical topics
  • Experience teaching and facilitating education sessions
  • Experience with IT (working with a data manager/middleware) considered assets
  • Previous experience with a large implementation project will be considered a strong asset
  • Bilingualism (French) is considered a strong asset

Siemens Healthineers is proud to be a Great Place to Work® certified company in Canada for 2020-2024, 2022 Best Workplaces™ in Manufacturing, 2022 Best Workplaces™ for Health Care and 2022 Best Workplaces™ for Hybrid Work.

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.

If you want to join us in transforming the way healthcare is delivered, visit our career site at:


While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

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